Site Account Manager

Select how often (in days) to receive an alert:

Primary

Location:

Centurion, ZA

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:09/20/2026

We are seeking a Site Account Manager to join our Sales Team. The successful candidate will be responsible for developing and managing designated customer accounts to achieve sales growth and meet or exceed assigned sales targets. The role focuses on building strong customer relationships, identifying new business opportunities, expanding the sales of products and services, and delivering profitable growth within the assigned territory.

The successful candidate will act as the primary point of contact for customers, ensuring high levels of customer satisfaction while supporting the company's strategic growth objectives within the South African market.

In this position, you will report to the Sales Manager for Southern Africa Central Region
.

This position is mainly located in Rustenburg, North – West Province
.

• You will join our Sales Team and work closely with internal and external stakeholders, such as Existing and prospective customers
  , Key customer decision-makers and stakeholders
  , Sales Management
  , Product Lines
  , Marketing
  , Customer Service and Support
  , Finance
  , Operations
  , and Technical &
  Engineering Teams
  .

• Drive customer satisfaction and business growth by providing value-added support and solutions at customer sites
• Partner with customers to identify improvement opportunities and optimize operational performance
• Build and maintain strong relationships with key decision-makers, positioning Metso as a trusted business partner
• Proactively identify, qualify, and develop new sales opportunities within customer operations
• Grow aftermarket business while identifying capital project opportunities and facilitating engagement with the relevant sales teams
• Coordinate and maintain visibility of all Metso activities and engagements at customer sites
• Mobilize and align internal resources to deliver exceptional customer support and account outcomes
• Develop a thorough understanding of customer business objectives and effectively communicate Metso's value proposition
• Lead site sales initiatives in collaboration with cross-functional teams, aligning opportunities with customer operational and capital expenditure plans
• Develop and execute account strategies, sales plans, budgets, and customer engagement roadmaps to achieve growth objectives
• Maintain accurate information on installed equipment, plant performance, maintenance schedules, and operational requirements
• Champion customer feedback processes and continuous improvement initiatives to enhance customer experience
• Support accounts receivable activities and assist in ensuring timely collection of outstanding payments
• Contribute actively to the Regional and Global Key Account Management teams, sharing insights and supporting strategic account objectives

• Matric (Grade 12)
• Minimum 4–7 years of relevant sales and account management…