Unit Manager PS Control Room Job Rustenburg area,South Africa,Security

Minimum Qualifications

NQF 7 (Bachelor’s Degree or Advanced Diploma) in Security Management, Security Risk Management, Electronics, Information Technology, or related field.

Requirements

At least 8 years’ experience in a security Technology or CCTV systems environment and 3-5 years’ experience in a supervisory role or Control Room Management.
Proven experience in mining or heavy industrial environments, particularly within Command and Control Centres
Strong experience in managing integrated security systems (CCTV, access control, alarms, intrusion detection)
Experience in control room operations, incident management, and real-time monitoring environments
Frequent local travel across all operational areas.
Experience in system maintenance, upgrades, and project implementation.
Medically fit to work in the specific business area.
Clear security screening record.
Valid driver’s license (if applicable).
Have Grade A accreditation with the Private Industry Regulatory Authority (PSIRA) or be able to complete such registration within three months.

Key Responsibilities CCTV Operations Management

Oversee the integrated operation of CCTV surveillance systems across all mining operations, including shafts, plants, perimeters, and high-risk areas.
Ensure 24/7 effective monitoring within Central Command and Control Centres to enable real-time detection, verification, and response to security, safety, and operational incidents.
Manage and optimise control room practices to ensure adherence to standard operating procedures, escalation protocols, and incident response requirements.
Drive high system availability, ensuring maximum uptime, reliability, and performance of surveillance infrastructure in demanding mining environments.
Ensure alignment between CCTV operations and broader security, safety, and production requirements.

Strategy and Systems Optimisation

Implement and continuously refine CCTV strategies aligned with Security Technology frameworks and mining risk profiles, Page 2 of 7 including theft, illegal mining, safety breaches, and operational disruptions.
Ensure strategic positioning and integration of CCTV systems to cover critical infrastructure, access points, production areas, and vulnerable zones.
Lead continuous improvement initiatives through system optimisation, leveraging analytics, automation, and intelligent surveillance capabilities.
Conduct regular audits, site assessments, and gap analyses to evaluate system effectiveness, coverage, and alignment to risk exposure.
Recommend and implement enhancements to support evolving operational, safety, and security demands in the mining environment.

Maintenance and Service Delivery

Ensure the implementation of structured preventative and corrective maintenance programmes to sustain CCTV system functionality in harsh mining conditions.
Oversee service providers and technical teams to ensure compliance with SLAs, quality standards, and timely resolution of system faults.
Manage end-to-end fault management processes, including logging, tracking, escalation, repair, and system restoration.
Drive lifecycle management of CCTV infrastructure, including upgrades, replacements, and technology refresh initiatives.
Ensure all maintenance and service activities minimise operational disruption and maintain optimal system availability.

Risk Management and Incident Support

Strengthen proactive risk detection and prevention through effective use of CCTV monitoring, analytics, and control room intelligence.
Support incident management by ensuring accurate video verification, reporting, evidence preservation, and chain-ofcustody compliance for investigations.
Enable Command and Control Centres to function as intelligence hubs for anticipating threats, coordinating responses, and supporting emergency interventions.
Analyse surveillance data, incident trends, and system reports to identify patterns, vulnerabilities, and emerging risks within mining operations.
Collaborate with security, safety, and operational teams to implement targeted interventions that mitigate identified risks and improve overall site security.

Stakeholder Relations

Building and maintaining relationships with stakeholders across the organisation and externally at all levels and cross functionally.
Ensuring open communication channels with all relevant stakeholders.
Sourcing, contracting and negotiating with service providers. Page 3 of 7
Liaising with the necessary entities on any environmental management related requirements and alignment where…