General Manager

Overview

The General Manager of Southern Air of Ruston/Monroe will oversee all aspects of a location’s day-to-day operations, financial activities, and people—both customers and employees. In addition to Southern Air of Ruston you will also be the General Manager of Monroe, which is just down the road. The individual will drive growth, performance metrics, create culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same.

In addition to P&L ownership, the General Manager is responsible for capturing a major MSA through organic growth and potentially leading additional M&A activity.

Why join our team:

• Uncapped Pay Potential
• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• On-going training & development and growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

Job Overview

This leadership role is suited for a strong competitor who excels in a fast-paced environment, driven by seizing opportunities in an industry that many overlook; our leaders are career contrarians with strong character and vision. The ideal candidate will be able to consider strategic, financial, and operational capabilities with a high level of emotional intelligence to help create a healthy, growing organization.

Key Responsibilities

• Making a difference for our people and the communities in which we do business, helping impact the middle class through expansion of outstanding employment opportunities.
• Develop culture, systems, and measures to teach and train industry-leading staff, increasing eNPS and retention at all levels.
• Build a culture of purpose among the management team.
• Increase key metrics including revenue, sales conversion percentage, average invoice, employee retention, customer satisfaction and maintenance subscription plans.
• Deliver “gold standard” of service and quality through training, accountability, and metrics.

Candidate Requirements

• Bachelor’s or equivalent
• 3+ years Management/Supervisory required, P&L experience strongly preferred
• Experience with, or deep respect for the Skilled Trades and/or similar industries
• Strong communication and organizational skills
• Ability to apply critical thinking, risk analysis and develop solutions
• A leader of character
• A leader who inspires “followership” amongst the men and women they serve (manage)

Who We Are:

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k). With no salary cap, your effort determines your paycheck!

If this sounds like the perfect fit for you, apply today!

We are an Equal Employment Opportunity Employer

Job Type: Full-time

Salary: $100,000- $110,000 per year

Benefits:

• Matching 401(k)
• Health Insurance
• Dental and Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Ongoing Training and Development

Ability to commute/relocate:

• LOCATION:
  
  Reliably commute or planning to relocate before starting work (Required)

Work Location:

In person

Financial:

• Development and execution of strategy producing revenue
• Impacts and increases key metrics including conversion percentage, average invoice, PM plans

Customer Satisfaction:

• Implement systems, training and accountability to be “gold standard” with service and quality
• Impact and improve key metrics including NPS, reduction of callbacks

Employee Development:

• Create culture and systems to teach, train and develop an industry-leading staff
• Increase and impact employee retention at all levels and eNPS
• Impact and advise succession planning and career progression development programs
• Continuously seek and apply feedback to build a world-class employment product

Leadership:

• Builds deep relationships with all levels of employees, cross-departmentally
• Becomes a positive, respected presence in the local community

• 3+ years Management/Supervisory experience required (Home Services, Sales Manager, Construction Management, or Military Leadership experience)
• 3+ years’ experience managing revenue, budgeting and/or P&L required
• Leader in current field of work
• Skilled Trades and/or Residential Services experience a plus
• Strong communication and organizational skills
• Ability to apply critical thinking, risk analysis and develop solutions

Salary & Benefits:

• General Managers typically earn $80,000 - $100,000 in their first year, with financial upside as the business grows
• Base Salary + Commissions
• Full Medical coverage and many other insurances including Dental, Vision, disability, Life, etc.
• 401K Matching
• PTO and Paid Holidays