Service Center Technician

Lucid Motors Service Technician

Required Skills & Experience- 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains

• Customer facing experience exhibiting excellent written and verbal communication skills
• Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver's license with no suspensions within the past year. (Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Nice to Have Skills & Experience- ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Experience in luxury automobile repair environments

Job Description As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

• Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
• Follow correct repair order documentation procedures, i.e. The Three C's (Complaint, Cost, and Correction)
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Ability to demonstrate and teach learned technical skills/knowledge with others
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed