Senior Business Systems Officer

• Contract:
  
  2 year fixed term contract from appointment
• Closing Date:
  Monday 9th February 2026

Are you an experienced systems expert ready to move beyond maintenance and truly drive digital transformation?

Denbighshire County Council is actively evolving into a modern, data‑led local authority. We need a Senior Business Systems Officer who can treat our core applications as platforms for change, directly influencing how we deliver essential services—from supporting our Net Zero 2030 goal to ensuring a Healthier, Happier Denbighshire.

This is not a purely reactive support role; it's a chance to be a technical authority and system champion for our most critical enterprise applications. You will connect complex business needs with modern and innovative technical solutions.

We are looking for a highly skilled and detail‑oriented ICT professional with extensive experience in managing, enhancing, and supporting complex business systems across large, multi‑stakeholder environments.

Strong analytical capability, strategic thinking, and a deep understanding of enterprise applications, data flows, and system integrations. Adept at translating business needs into effective technical solutions, leading system improvements, and ensuring applications operate efficiently, securely, and in alignment with organizational goals.

Expertise in business analysis, systems administration, solution design, and project delivery, someone who can collaborate closely with business units, vendors, and technical teams to drive continuous improvement and digital transformation.

Strong communication, stakeholder engagement, and the ability to manage priorities in fast‑paced, high‑complexity settings. Committed to upholding best‑practice governance, maintaining data integrity, and ensuring that enterprise systems support optimal operational performance and strategic outcomes.

We champion a "One Council" culture defined by our values of Pride, Unity, Respect, and Integrity. Join a supportive environment that is often praised for its commitment to staff well‑being.

Our team is experienced, approachable, and genuinely helpful. With years of collective expertise, we know how to navigate challenges efficiently and collaboratively with our supportive team culture. We pride ourselves on being responsive, supportive, and easy to work with, making every interaction smooth and positive. Whether it’s guiding clients, solving problems, or sharing insights, our team combines professionalism with a warm, personable approach that makes people feel valued and understood.

Enjoy a true flexible Agile/Hybrid working model with modern ICT hardware, allowing you to balance work and life effectively. Please note that attendance in person at Denbighshire locations will be required on a regular basis as necessary and as required by the Business Partners.

See the tangible impact of your work on our communities and corporate priorities.

Access excellent opportunities for professional training and mentoring to grow your career as a technical leader.

If you are eager to elevate your career and apply your system expertise to make a real‑world difference, we want to hear from you.

If you would like to discuss any aspect of this post, please call the ICT Service Desk on and ask to speak with one of the ICT Business Partners.

We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work / life balance, develop in their career, and we support them in their work.

• Flexible and Agile Working - Take control of your work / life balance
• Generous annual leave entitlement - starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days
• Local Government Pension Scheme - a secure pension for life
• Your Wellbeing - Supportive, caring work environment, mental health champions, and access to EAP (Employee Assistance Programme)
• Your development - The chance…