Business Administration Apprentice

C.S Ellis (Group) Ltd is a 4th generation family-run Logistics company, celebrating 93 years in business in 2026 and going from strength to strength. Operating from three locations in the East Midlands, we have an excellent reputation built on generations of experience and combine traditional values with customer service and professionalism.

We are a fast-growing third-party logistics provider committed to delivering seamless supply chain solutions to our clients across diverse industries. With a focus on efficiency and customer satisfaction, we pride ourselves on being a trusted logistics partner.

We currently have a great opportunity for a Business Administration Apprentice to join our team based at our South Luffenham site, with a focus on Commercial & Marketing.

Job
Purpose

To provide administrative support to the Commercial and Marketing teams while working towards the Level 3 Business Administrator Apprenticeship Standard. The apprentice will gain hands-on experience in sales support, marketing administration, customer engagement, market research, and commercial operations, helping to drive business growth and maintain strong customer relationships.

Key Responsibilities / Tasks

Commercial Support

• Assist with the preparation of quotations, proposals, and tender documentation.
• Maintain customer records and sales databases, ensuring information is accurate and up to date.
• Support the Commercial Team with customer account administration and reporting.
• Process and track sales enquiries, opportunities, and customer requests.
• Prepare commercial reports, presentations, and performance data for management meetings.
• Liaise with internal departments to ensure customer requirements are met.
• Assist in monitoring contract renewals and customer agreements.

Marketing Support

• Assist with planning and coordinating marketing campaigns and promotional activities.
• Support the creation and distribution of marketing materials, including brochures, presentations, newsletters, and social media content.
• Maintain website content and marketing databases where required.
• Conduct market and competitor research to support business development activities.
• Track and report on marketing campaign performance using relevant tools and systems.
• Help organise exhibitions, events, customer visits, and promotional activities.
• Support brand consistency across all communications and marketing materials.

General Administration

• Manage incoming emails, telephone calls, and correspondence.
• Organise meetings, maintain diaries, and prepare meeting documentation.
• Produce accurate documents, reports, spreadsheets, and presentations.
• Maintain filing systems and company records in accordance with GDPR requirements.
• Support continuous improvement initiatives and administrative processes.
• Participate fully in apprenticeship training and complete all coursework and assessments.

Job Knowledge
and Skills

Essential Criteria

• Strong written and verbal communication skills.
• Good attention to detail and organisational skills.
• Basic IT proficiency, including Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to manage multiple tasks and meet deadlines.
• Positive, professional, and enthusiastic approach to work.
• Interest in business, sales, marketing, and customer engagement.
• GCSE Grade 4/C or above (or equivalent) in English and Maths, or willingness to work towards Functional Skills qualifications if required.
• Experience in administration, customer service, retail, or sales support.
• Familiarity with social media platforms and digital marketing.
• Experience using Microsoft Teams or CRM systems.
• Interest in commercial operations, business development, or marketing

The successful applicant will work towards the
Level 3 Business Administrator Apprenticeship Standard, gaining practical experience across commercial, business development, and marketing functions while receiving structured apprenticeship training, the duration of which is up to 21 months including the end point assessment (EPA).

• Upon successful completion of the apprenticeship, opportunities may be available within the business.
• The apprenticeship provides an excellent opportunity to develop a broad understanding of commercial…