Administrative Services Technician IV

The Economic Services Division (ESD) is responsible for the administration of benefits to help Vermonters meet their basic needs. ESD is one of 6 divisions under the Department for Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont.

The Economic Services Division (ESD) is responsible for the administration of benefits to help Vermonters meet their basic needs. ESD is one of 6 divisions under the Department for Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont. ESD Leadership recognizes that the division’s biggest resource is our staff and is committed to continuously looking at ways to strengthen and support our workforce.

This position is located in the Rutland district office which is known for teamwork, strong community partnerships, and office comradery.

The Administrative Services Technician's primary role is to provide quality customer services to clients both in-person and over the phone and support the administrative functions of the office. ESD is looking for someone to join this team who:

• demonstrate empathy, concern, and respect for all customers
• thrives in a busy work environment
• has experience working with individuals who may be distraught and emotional
• enjoys working on a team and supporting a team of individuals who are determining benefit eligibility and providing case management services
• is open to learning new technology

The Administrative Services Technician position is an entry level position that provides individuals with experience and opportunity to grow and later pursue other positions within the division if interested.

• 12 paid holidays, plus sick and vacation time
• Excellent, health, dental, and vision insurance for employees and their families
• Retirement plans, including a pension
• Parental leave for all new parents, including adoptions
• Working with a staff who is dedicated to supporting children and families, including your own.

This position,
Administrative Services Technician IV (Job Requisition #55835), is open to all State employees and external applicants.

Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS:
Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Work is performed in a standard office setting.

High school graduation or equivalent and one (1) year of experience providing administrative-level support to a business or organization.

OR

One (1) year of College level study in accounting, business or public administration, office administration or a related field.

OR

One (1) year as an Administrative Services Technician III with the State of Vermont.

For some positions experience working with the VISION system (VISION is the State of Vermont People Soft financial management system) may be required.

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that…