März Field Service Specialist

Position: März 27, 2024 Field Service Specialist
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Heating & Refrigeration Solutions (HRS) is one of GEA's five divisions and specializes in industrial heating and cooling solutions for climate-friendly production processes in the food and beverage industry and other important sectors. Are you looking for an interesting and responsible technical challenge in refrigeration and heat pump technology? Do you want to become our ambassador & operational component specialist, member of a motivated Technical Service Support team and acting worldwide for our GEA Factory?

Then we have an interesting job for you. In ‘s-Hertogenbosch we are seeking a:
Field Service Specialist.
Your responsibilities and tasks:  As Field Service Specialist, you provide technical support within our own organization as well to (end) customers/installers via the Regions & Countries (R&C) service organizations for service work within the entire life cycle of the components and the correct settlement of warranty matters at both operational and as an administrative area.
Takes care of operational warranty and service cases.
Inspection of main GEA components at customers installations.
Initiates root cause analyses to determine the nature and cause of the malfunction.
Consults manuals, e-schemes, and refrigeration diagrams for this reason.
Eliminate defects by checking, repairing, replacing main components and O.E.M parts.
Is responsible for re-commissioning of the installation after maintenance & repair.
Informs customer and factory via Technical Service Support about the cause of the malfunction.
Shares advice to prevent recurrence of the fault by clear report of findings.

Your profile and qualifications:  A minimum MBO 4 level, mechanical engineering, electrical and/or mechatronics.
Knowledge of process & installation technology.
General knowledge of refrigeration & heat pump technology, by education and experience.
Extensive knowledge of piston and screw compressors and components in general.
Knowledge and experience with ERP systems, e.g. SAP and MS office.
Strong communication skills, preferably in multiple languages (English is a must) (Dutch, German, are preferred).
Competitive salary and 8% holiday pay.
27 vacation days and 13 ADV days on a full-time basis.
Company car (bus) in accordance with GEA lease scheme.
Participation in pension fund (PME).
Over-time payment.
Possibility of collective health insurance.
Contribution to your sports subscription.
Substantial training programs to increase your own skills and knowledge.

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