Water and Wastewater Superintendent

Under limited supervision, the Water and Wastewater Superintendent provides professional leadership, operational oversight, and strategic management of the City’s water distribution and wastewater collection systems. This position is responsible for planning, directing, supervising, and evaluating system operations, maintenance activities, regulatory compliance, and infrastructure improvements in accordance with federal, state, and local regulations.

The Superintendent serves as a key member of the Public Works leadership team, ensuring safe, reliable, and efficient utility services through effective staff supervision, contractor coordination, capital project oversight, and emergency response planning. This role collaborates with internal departments, regulatory agencies, contractors, and the public to maintain high standards of service delivery and operational readiness.

The ideal candidate will embody the City’s core values of Service, Humility, Innovation, Neighborly, and Excellence (SHINE).

Plans, assigns, supervises, and evaluates the work of personnel engaged in the maintenance and repair of water distribution and wastewater collection systems. Oversees daily operations of the Water Quality and Meter Services divisions, including administration of the Cross Connection Control Program. Ensures appropriate staffing levels and operational efficiency.

Responds to inquiries and service requests from residents, city staff, and other stakeholders, ensuring timely, effective, and professional resolution of issues.

Oversees 24/7 SCADA system operations, maintenance, and repairs to ensure system reliability and continuity of service. Prepares for and responds to emergencies, including severe weather, flooding, power outages, and freezing conditions, ensuring rapid restoration of services and protection of public health.

Ensures compliance with all applicable federal, state, and local regulations governing water and wastewater systems. Prepares and submits required reports to regulatory agencies and serves as the primary representative during field inspections and records reviews. Supports water conservation initiatives and related reporting requirements.

Assists in the development and implementation of the Capital Improvement Program (CIP) by recommending projects, reviewing plans, and inspecting construction and maintenance activities. Supervises contractor work to ensure compliance with City standards and specifications, attends pre-construction meetings, and conducts final inspections for utility‑related projects.

Assists in preparing and administering the annual budget for water and wastewater operations. Monitors expenditures to ensure fiscal responsibility and cost-effective resource allocation. Oversees vehicle and equipment maintenance programs and recommends upgrades or replacements to support operational needs.

Utilizes work order management software (e.g., iWorq, See Click Fix , PASER) to plan, track, and report maintenance activities, projects, and operational performance.

Supports other departments by coordinating and staffing special events, including barricade placement and portable message trailers. Prepares for and responds to emergencies such as severe weather, flooding, power outages, and icy conditions to ensure community safety.

Performs additional duties as assigned.