Rentokil Terminix Scheduler Position

Shape your career as a Scheduler with Rentokil Terminix in Lower Sackville, NS. This role requires effective scheduling of service calls and routing technicians while ensuring customer satisfaction.

As an Onsite Scheduler, your focus will be on providing high-quality responses to customer and technician inquiries, confirming appointments, and maintaining effective communication among teams. You’ll manage multiple tasks under pressure while fostering positive interactions within the service group, promoting collaboration.

Key Responsibilities:

• Schedule, confirm, and reschedule customer services efficiently

• Communicate directly with technicians about their routes

• Assist technicians with logistical support as needed

• Address significant issues and escalate them to management

• Promote a positive service team atmosphere

Requirements:

• 1+ years in customer service roles

• Scheduling or dispatching experience is advantageous

• Intermediate skills in MS Office and Google Suite

• Strong organizational and multitasking abilities

• Excellent written and verbal communication skills

Apply your organizational talents as a Scheduler at Rentokil Terminix and contribute to customer service excellence.
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