Cannabis NB Customer Experience Advocate

Help shape customer interactions at Cannabis NB as a Customer Experience Advocate, focusing on safe and informed cannabis consumption. Cultivate meaningful customer relationships through exceptional service.

In this occasional role, you will be part of a dynamic team that prioritizes customer satisfaction. By engaging in consultative dialogue, you will assist customers in navigating our product range while imparting crucial information about responsible usage. Continuous learning will keep you informed about product offerings and industry trends.

Key Responsibilities:

• Assist customers in selecting suitable products

• Foster engaging, consultative conversations on preferences

• Ensure accurate product information is shared clearly

• Promote safe consumption and socially responsible practices

• Pursue ongoing learning and professional development

Requirements:

• Eagerness to learn and adapt to changes

• Strong customer service skills with effective communication

• Team-oriented with a commitment to support peers

• Availability for flexible shifts, including evenings

• Post-secondary education and bilingualism are assets

Create positive customer experiences while promoting responsible cannabis use with Cannabis NB.