Unit Secretary​/Intake Coordinator

Overview

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top‑notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture.

Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver‑to‑patient ratio than other providers.

The unit secretary / patient intake coordinator handles all inbound admission calls and emails and shares Unit Secretary duties with primary clinic Unit Secretary. The Unit Secretary provides administrative support to the clinic staff, greets and assists patients with their appointments, and ensures the patients’ charts are in order in accordance with Medicare and company policies and procedures. Strong interpersonal and telephone skills required.

Must be able to multitask and build strong relationships with referral sources.

Full‑time, five 8‑hour shifts;
Sundays off; no overnight shifts.

Pay range from $24‑$28 per hour, depending on qualifications and experience.

• Comprehensive medical, dental and vision benefits
• Life and long‑term disability insurance provided at no additional expense to the employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
• Retirement plans with $0.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

• Communicates with referring hospitals about information required for pre‑admission analysis by interdisciplinary team.
• Collects missing pre‑admission information from hospital discharge planners and reviews it with clinic social worker and nurse manager.
• Obtains prospective new patients’ insurance coverage information; faxes or scans and emails insurance information to corporate billers for verification.
• Confirms with nurse manager or charge nurse a new patient’s schedule and appointment time.
• When patients are accepted for admission, informs hospital personnel of the date of the first outpatient dialysis, what time a patient should arrive for consent review prior to the first treatment and the need for patients to have transportation to DCI pre‑arranged for the first treatment.
• Initiates, maintains, and completes the medical record.
• Assists in other data‑related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request.
• Prepares meeting agendas and minutes as requested.
• Maintains accurate treatment statistics, including treatment dates, hospital dates, no‑show information, and information on absences. Provides reports to the nurse manager or area operations director.
• May perform duties of receptionist including sorting and distributing mail, answering and routing phone calls, greeting and directing visitors, and other clerical duties.
• Assists other clerical support staff, as needed.

• Excellent communication skills
• Demonstrated clinical excellence
• Desire to collaborate with care teams
• Ability to problem solve

• High school diploma or general education degree (GED) preferred.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Should have knowledge of Spreadsheet and Word Processing software.

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations or .