Project Coordinator - Office Administration​/Restoration Services

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Competitive salary

Full-Time | Office-Based | Fast-Paced Restoration Company

Are you an experienced administrative professional who enjoys staying busy, keeping people organized, and making sure the details don't fall through the cracks?

SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca is hiring a dependable, highly organized Project Coordinator to provide daily administrative support to our Project Managers and restoration teams.

As a Project Coordinator, you'll help manage the day-to-day administrative details behind our restoration projects.

Your responsibilities will include:

• Coordinate appointments, inspections, field crews, and job schedules.
• Communicate with customers, insurance adjusters, vendors, and field personnel by phone, email, and text.
• Maintain accurate and organized digital job files, including photos, notes, work authorizations, and project documents.
• Enter and update job information in company software and project management systems.
• Track job progress, outstanding paperwork, approvals, and deadlines.
• Assist Project Managers with estimate documentation, job requirements, and customer updates.
• Follow up on outstanding documents, authorizations, scheduling needs, and next steps.
• Review job files for missing information and documentation accuracy.
• Identify potential scheduling conflicts, delays, or administrative issues and communicate them promptly.
• Support daily office operations and help ensure multiple active projects stay organized.

We're looking for someone who has worked in a busy office environment where organization, communication, accuracy, and follow-through are essential.

• Administrative Assistant or Office Coordinator
• Service Coordinator or Scheduling Coordinator
• Construction or Restoration Office Administrator
• Insurance Claims Assistant or Administrative Support
• Property Management Coordinator
• Dispatcher or Field Service Coordinator
• Project Administrative Assistant

Experience in restoration, construction, HVAC, plumbing, insurance, property management, or other field service businesses is especially valuable.

Experience with job-management software, CRM platforms, DASH, Xactimate, or similar systems is a plus, but not required.

The right candidate is:

• Reliable, punctual, and accountable.
• Highly organized with strong attention to detail.
• Comfortable managing multiple active jobs and shifting priorities.
• Confident speaking with customers and vendors on the phone.
• Proactive about following up and completing outstanding tasks.
• Skilled in data entry, electronic filing, and maintaining accurate records.
• Comfortable using multiple software programs throughout the day.
• Able to communicate professionally and clearly in writing.
• Capable of working independently while supporting a larger team.
• Calm and productive in a fast-paced environment.
• Someone who notices missing information and takes action without waiting to be asked.

We value real-world administrative experience, initiative, and follow-through over formal project management certifications.

• 1+ year of professional office administration, scheduling, customer service, or coordination experience preferred.
• Previous experience in restoration, construction, insurance, property management, or field services strongly preferred.
• High school diploma or GED required.
• Strong computer proficiency, including Microsoft Office, Outlook, spreadsheets, and web-based software.
• Excellent written and verbal communication skills.
• Strong organizational and…