Success Manager; CA

Success Manager (CA)

Location:

Sacramento, CA

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.

• Build strong relationships with physicians and practice management teams to drive business outcomes and ensure success with MDVIP solutions.
• Develop & execute practice success & growth strategies, including business plans, measurable result programs, onboarding & continuous training, and trusted advisor & consultative engagement.
• Lead proactive physician & staff engagement through consistent communication (in-person visits, calls, texts, emails) and operational best practices & adoption to enhance productivity, service quality, and membership retention.
• Manage territory & account growth with strategic territory planning, risk mitigation, structured visit & engagement cadence, cross‑functional collaboration, and influence & leadership in practice success initiatives.
• Maintain accountability & performance excellence by tracking key metrics, logging progress in CRM (Salesforce), reporting milestones, committing to professional growth, demonstrating operational excellence & responsiveness, and driving continuous improvement.
• Serve as a trusted advisor, building relationships, offering helpful advice, staying calm in stressful situations, handling tough conversations honestly, working collaboratively, and driving results efficiently.

• Bachelor’s degree in a relevant discipline.
• Three (3) years related work experience in account management.
• One (1) year related work experience in sales.
• Proficient in Microsoft Office (advanced Outlook, intermediate Excel & Word, basic PowerPoint).
• Experience working in healthcare, medical sales, or clinic operations.
• Experience with travel & expense reporting tools, mapping software, and CRM systems.

• Competitive compensation:
  Base salary $95,393.00 – $, with performance‑based incentives for eligible roles.
• Medical, prescription drug, dental, vision, and flexible spending account coverage, along with Health Savings Account options.
• Basic and Supplemental Life Insurance, Accidental Death and Dismemberment, Disability Income Protection, and Employee Assistance Program.
• 401(k) retirement program with company match.
• Paid vacation, holidays, sick leave, and family & medical leave as required by law.
• Professional development access to ongoing training and leadership development programs.
• Positive work environment consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.

MDVIP is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodation during the application or interview process, please let us know and we will be happy to assist.