Business Analyst

Under the general direction of the Business System Support and Maintenance (BSSM) Supervisor II, with direct supervision provided by the Business Program Administration (BPA) Unit Supervisor I, the Business Analyst performs activities related to personnel and payroll program analysis and reporting compliance.

The BPA unit is responsible for administering and maintaining the business programs related to pay and compensation, exception-based processing for statewide Personnel and Payroll systems and subsystems, and retirement reporting for more than 294,000 State Civil Service, California State University (CSU), and exempt employees.

They will apply business and program analysis principles, best practices, and standards to perform assignments independently and/or in a lead capacity. This position requires strong organizational, analytical, and communication skills, as well as the ability to manage multiple priorities and support several strategic initiatives simultaneously.

The Business Analyst is expected to promote professionalism, collaboration, and effective communication while applying established business methodologies and best practices to support the unit's operational and strategic objectives.

• Administer and maintain the business programs associated with pay and compensation that are determined by collective bargaining agreements, side letters, legislation, and stakeholder direction in the Employment History and Payroll systems and subsystems.
• Work closely with the Department of Human Resources (CalHR), the CSU Chancellor's Office, state departments/agencies, and other entities, to clarify business rules and processes.
• Perform program maintenance and operations activities that inlcude deduction and benefit programs, production exception analysis, pay and compensation programs, settlement processing, reporting compliance, policy program maintenance, and validation of business processes that help ensure accuracy of system generated payments.
• Prioritize, plan, and conduct tasks, tracking workload to ensure assignments are completed timely.
• Document objectives and time constraints, develop detailed project/work plans, monitor and evaluate the progress of each project, determine corrective measures, and adjust the project/work plan as needed to implement solutions.
• Resolve work schedule conflicts.
• Perform business impact analysis and problem resolution.
• Perform system generated Mass update processes and maintain archival documentation.
• Conduct and/or review analytical studies and surveys, develop alternative solutions and present recommendations to management.
• Identify and develop detail requirements for program and business process modifications.
• Make recommendations on problems to enhance processes and procedures.
• Review and analyze proposed legislation and advise management on potential impact.
• Develop user requirements for mass update and test plans, performing user acceptance testing.
• Develop project and implementation plans.
• Develop procedures, update manuals, and prepare communications to departments.
• Maintain archival documentation programs and libraries.

You will find additional information about the job in the Duty Statement.

This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace.

It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer's market, and the Crocker Art Museum.

Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit's light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99.

This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies.

Applicants must reside within California at the time of appointment.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees'…