Project Manager-Card Operations
Listed on 2026-10-16
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Business
Change Management -
IT/Tech
Change Management
We are seeking a Card Ops Program Administrator to support Card Operations leadership with the planning, execution, and management of card-related projects, product enhancements, system improvements, and operational initiatives. This role serves as a key liaison between Card Operations, IT, Project Management, vendors, and business stakeholders to ensure successful implementation of strategic objectives.
Key Responsibilities:- Lead and support Card Operations projects from initiation through implementation.
- Partner with IT, PMO, vendors, and business teams on system enhancements and process improvements.
- Conduct research, analysis, and reporting to support card portfolio growth, product initiatives, and promotional campaigns.
- Manage project plans, timelines, testing, validation, issue resolution, and status reporting.
- Perform card systems administration, including user access management, security permissions, audits, and maintenance across various card processing platforms.
- Develop and maintain departmental procedures, communications, FAQs, and operational documentation.
- Support vendor management, service-level monitoring, and RFP responses.
- Ensure adherence to applicable regulatory and compliance requirements.
- Bachelor's degree in Business, Finance, or related field, or equivalent experience.
- 5+ years of project management or project support experience.
- Experience working with card processing platforms and credit card systems.
- Strong project management, analytical, process improvement, and stakeholder management skills.
- Ability to work effectively across multiple teams and manage competing priorities independently.
Ideal Candidate Profile:
Candidates should bring a strong combination of Card Operations expertise, project coordination and administration experience, systems knowledge, vendor management exposure, and the ability to drive cross-functional initiatives from concept through implementation. Please prioritize candidates whose recent experience is heavily focused on Card Operations, as this is the most critical requirement for the role.
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