AeroMexico/Ticket Agent/Spanish/PT/SMF
Listed on 2025-11-28
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Customer Service/HelpDesk
Customer Service Rep, Spanish Customer Service
Aero Mexico/Ticket Agent/Spanish Required/PT/SMF General information
Job Title
Aero Mexico/Ticket Agent/Spanish Required/PT/SMF
Date
Monday, November 24, 2025
Entity
State
California
City
Base Pay Rate:
$ 16.50
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Part Time Days
Days of the week
Shift
Shift Start Time
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday P.M. shift
Requirements and DescriptionSummary
Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!
Responsibilities
- Assists passengers with their baggage pick-up.
- Assists passengers to resolve issues with their delayed, lost, or damaged items.
- Utilizes computer software to track and catalog luggage.
- Handles customer interaction with class in an efficient, effective, and professional manner.
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications
- Must be fluent in Spanish
- Must be a local (in-state) resident.
- High School diploma or GED.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items.
Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
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