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Client Relationship Manager Customer Service Rep

Senior Manager, GenAI-Driven Customer Experience Transformation

Job in Sacramento, Sacramento County, California, 95828, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-08
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
A global consulting firm is seeking an expert in customer support and contact centers to enhance client service solutions. The role demands over 10 years of experience in customer support, strong leadership skills, and a strategic approach to transforming service processes. You will lead delivery teams and analyze client offerings, ensuring optimal solutions with significant revenue and cost impacts. Collaboration with diverse teams and advising on cutting-edge technologies is essential to elevate client service experiences.
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Position Requirements
10+ Years work experience
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