Customer Success Leader — AI-Driven
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Gainsight is seeking a Manager, Customer Success to lead a team of Customer Success Managers and drive retention and revenue growth across a portfolio of B2B SaaS accounts. The role is remote in the USA and reports to the Chief Customer Officer, focusing on data-driven coaching, AI-assisted engagement, and cross-functional collaboration with Sales, Product, and Support.
Candidate should have 7+ years in customer success, 3+ in people management, and a Bachelor's degree; experience with Gainsight
We are currently recruiting a Customer Success Leader — AI-Driven Growth for our team in Sacramento, CA, United States.
Step into the Customer Success Leader — AI-Driven Growth role at Gainsight in Sacramento, CA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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