Dental Clinic Supervisor

Description

Community Health Centers of America is seeking a compassionate, organized and knowledgeable Dental Clinic Supervisor to join their dental clinic team in Sacramento. We are a non-profit organization dedicated to providing top-tier care for every member of our community. Learn more ahealth.org.

The Dental Supervisor will oversee the day-to-day operations of the dental team, ensuring smooth clinic workflows, compliance with relevant standards, and high-quality patient care. Working under the supervision of the Dental Office Manager, the Dental Supervisor will function as a key leader in the dental department, supporting staff, addressing operational challenges, and fostering a collaborative work environment. This role requires diligence, strong organizational skills, and effective communication to ensure seamless coordination between team members and the Dental Office Manager.

• Supervise dental assistants and other clinical support staff to ensure efficient clinic operations.
• Manage daily team schedules, assignments, and clinic flow to meet productivity goals and patient care standards.
• Conduct regular team meetings to communicate updates, reinforce policies, and address staff concerns.
• Provide mentorship, training, and support to team members to promote professional growth and performance improvement.

• Monitor and maintain clinic compliance with FQHC standards, including HRSA guidelines, infection control protocols, and OSHA regulations.
• Oversee the inventory and ordering of dental supplies and equipment, ensuring the clinic remains fully stocked and operational.
• Assist in developing and implementing standard operating procedures (SOPs) to enhance efficiency and consistency.
• Work closely with the Dental Office Manager to address workflow challenges and implement corrective actions as needed.

• Ensure the dental team delivers compassionate, high-quality care to all patients.
• Address patient concerns or complaints professionally, escalating issues to the Dental Office Manager when necessary.
• Promote adherence to patient care protocols and ensure the proper use of the electronic dental records system (e.g., EDR).

• Assist in the onboarding and orientation of new dental team members.
• Perform periodic evaluations of team members and provide constructive feedback.
• Collaborate with the Dental Office Manager to track clinic performance metrics, such as patient volumes and productivity rates.
• Participate in audits and compliance reviews as required by FQHC regulations.

• Minimum of 3 years of experience in a dental office setting, preferably in an FQHC or community health center
• Previous supervisory or team lead experience
• Strong leadership and team management skills with the ability to motivate and guide staff
• Excellent organizational and problem-solving abilities
• Exceptional communication skills, both verbal and written
• Proficiency with electronic dental record systems and basic office software (e.g., Microsoft Office Suite)
• In-depth knowledge of dental clinic operations, infection control protocols, and regulatory requirements
• High school diploma or GED required; college degree in a related field preferred
• Certification in dental assisting or another relevant credential required
• Familiarity with HRSA compliance standards and FQHC workflows preferred

• Strong attention to detail and commitment to maintaining compliance standards
• Ability to foster a culture of collaboration, respect, and accountability among team members
• Commitment to the mission of delivering high-quality dental care to underserved populations

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location:

In person

• Minimum of 3 years of experience in a dental office setting, preferably in an FQHC or community health center
• Previous supervisory or team lead experience
• Strong leadership and team management skills with the ability to motivate and guide staff
• Excellent organizational and problem-solving abilities
• Exceptional communication skills, both verbal and written
• Proficiency with electronic dental record systems and basic office software (e.g., Microsoft Office Suite)
• In-depth knowledge of dental clinic operations, infection control protocols, and regulatory requirements
• High school diploma or GED required; college degree in a related field preferred
• Certification in dental assisting or another relevant credential required
• Familiarity with HRSA compliance standards and FQHC workflows preferred