VIP Host- Luck Lounge

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals.

Job Summary

Live Nation’s Concerts Division is seeking a VIP Host to sell VIP Upgrades such as:
Premium Seats, Priority Entry & various premium upgrade products to concert patrons on nights of shows.

Responsibilities

• Sell VIP Upgrades such as:
  Premium Seats, Priority Entry & various premium upgrade products to concert patrons on nights of shows.
• Handle the sale from inquiry, payment processing, to experience fulfillment.
• Check In, escort, and anticipate VIP Client needs throughout their venue visit to ensure guest satisfaction.
• Give proper recognition to Industry Executives and VIP clients to instill appreciation for their membership and patronage.
• Build strong relationships with VIP clients.
• Coordinate operations on night of shows with VIP Supervisors and Leads to ensure premium experiences are delivered.
• Execute nightly VIP setup to include check In, VIP seating areas, VIP tabletop personalization and VIP area signage as needed
• Maintain exemplary and professional grooming standards and an articulate vocabulary with the ability to adapt and socialize with current audiences.
• Required to occasionally work Special Events that are scheduled throughout the venue

Requirements

• High School Diploma or equivalent
• Working knowledge of high-end restaurant operations and/or VIP Night club operations and high-end guest relations
• Experience in selling to high-end, VIP clients
• Ability to diffuse possibly volatile situations with tact and diplomacy
• Exemplary attention to detail, outgoing personality, sense of teamwork and ability to execute programs
• Skills in problem solving, handling multiple tasks, with strong verbal, organizational, and interpersonal communication skills
• Must be flexible to work extend hours due to business requirements including late nights, weekends, and holidays

Physical Demands/Working Environment

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

Compensation

The Expected Compensation For This Position Is $16.50 USD - $20.00 USD Hourly