Programs & Events Assistant

Position: Programs & Events Assistant (Seasonal)

Status: Seasonal, Part-Time 2-8 weekend days per month; 4-16 hours per week

Compensation: $17.00- $20.00 p/hr + gratuity for private events

Working Relationship(s): The Programs & Events Assistant will report directly to the General Manager while working under the guidance and direction of the Director of Programs & Events

Ideal candidates will have experience in:

• Arts & crafts facilitation, DIY projects, or hands-on assembly work
• Engaging diverse audiences—including children, families, special gatherings such bachelorette and birthday parties —in public or private event settings
• Adaptive customer interaction: comfortable with public speaking or group instruction AND an ability to read the room
• Supporting team leaders in fast-paced, high-energy environments
• Performing detailed, hands-on tasks under pressure with professionalism and high-spirit
• Operating POS systems and handling cash transactions
• Working independently, managing time effectively, and adapting to dynamic event conditions
• Upholding high standards, a positive attitude, and strong communication skills

Schedule & Availability:

• Must have consistent weekend availability
• Event shifts typically run 4-8 hours, including setup and breakdown
• Some weekday opportunities may become available depending on business needs
• Must be comfortable working outdoors in a variety of weather conditions
• Must be flexible with early morning call times, late closing times and long days on your feet

Required Skills & Attributes:

• Trustworthy and reliable – able to pass a standard background check and provide at least two professional references
• Warm, confident, and customer-centered – strong interpersonal skills and a natural ease with the public
• Excellent communicator – clear, professional, and engaging in both verbal and written interaction; knowing when and being able to ask for clarification when necessary
• Highly organized and self-motivated – manages details independently and anticipates needs proactively
• Adaptable and upbeat – maintains composure, positivity, and good humor in fast-paced or changing environments
• Arts & crafts experience – especially in teaching or facilitation contexts
• Comfortable working outdoors in various weather conditions
• Interest in growing into a lead facilitator role for events and programs with mentorship

Mobile Charm Bar Support [35%]

• Assist customers in designing and assembling charm jewelry in a fast-paced market or event environment
• Help set up and maintain the charm bar display during markets
• Ring up customer purchases using Shopify POS efficiently and accurately
• Ensure that the Mobile Charm Bar setup is packed up carefully and neatly, ensuring safe travels back to GHD HQ
• Deliver outstanding and authentic customer service to internal and external customers at all times

Event Facilitation Support [35%]

• Assist the lead facilitator in executing in-store or off-site group programs for children and adults
• Support with preparing materials in advance for upcoming events
• Engage children and families with high energy and enthusiasm
• Proactively support customer needs and create an inclusive environment
• Serve as the primary event clean-up staff including assisting with event tear down and cleaning reusable materials
• Responsible for maintaining accurate inventory systems in collaboration with the Programs & Events Coordinator

General Event Support [20%]

• Read, understand and follow explicit event instructions including but not limited to: event maps and layouts, agendas and itineraries, checklists and other written and/or verbal instructions.
• Support event setup, teardown, and logistics
• Help pack and transport materials as needed
• Communicate clearly with team members…