Residential Loan Consultant

Residential Loan Consultant

Department: Lending

Reports To: Lending Manager

Pay Scale: Base plus commission

We are seeking a candidate who enjoys serving customers and possesses excellent communication skills for a residential loan consultant role. An individual who derives satisfaction from assisting clients with their real‑estate lending needs would be successful in this position.

• Meet with clients in‑person to discuss their mortgage loan needs and SCU’s products
• Originate real estate loans from real estate agents, builders, community lending agencies, and credit‑union members
• Maintain and continually develop strong relationships with existing real‑estate professionals as referral sources for new mortgage originations
• Assist members and non‑members with the loan application process to ensure required documentation is complete
• Obtain documentation and enter a well‑documented loan into the loan operating system
• Provide quality member service/communication, including return telephone calls and status updates of loans in process with each member and realtor on a weekly basis
• Act as liaison between applicant and loan processing staff
• Conform to SCU, Fannie Mae, FHLMC, FHA, VA, and investor guidelines and policies regarding each loan request to maximize loan quality
• Recognize possible loan policy and underwriting guideline exceptions and review with underwriter at loan inception
• Represent SCU with active participation in approved community outreach functions/committees to develop new business
• Adhere to SCU’s Bank Secrecy Act and Money Laundering policies and procedures
• Complete and achieve an acceptable score on SCU’s annual product assessment
• Maintain effective communication and working relationships with all real‑estate sales agents, community groups, members, and co‑workers

• Bachelor’s Degree or equivalent related work experience desired
• Minimum two years successful residential loan origination sales experience desired
• Minimum four years retail lending and sales experience in mortgage, banking, and/or credit‑union financial institution preferred
• Must register with NMLS Registry and keep registration information current
• Demonstrated ability to develop strong consumer and business partner relationships
• Possess existing real‑estate professional or builder base that can be leveraged immediately for quality loan applications
• Possess solid mortgage product knowledge
• Possess strong communication and member service skills
• Demonstrated ability to effectively negotiate with potential members in an articulate and well‑organized manner
• Ability to work beyond or outside usual business hours
• PC skills to include word processing, spreadsheets, and contact management software
• Must be able to meet clients in person as needed

• Stand for long periods, up to 50% of the time
• Sit for long periods, up to 50% of the time
• View computer screen for extended periods, up to 50% of the time
• Use of telephone, up to 40% of the time
• Bending or stooping to lift up to 10 pounds occasionally, up to 5% of the time

• Customarily and regularly works more than half the working time away from the credit union’s place of business
• Extensive travel to meet with members, potential members, real‑estate officers, subdivision sales officers, etc.
• Access to a normal business office environment

Our excellent benefits package includes medical, dental, vision, life insurance/AD&D, short‑term and long‑term disability, 401(k) and more.

It is Sacramento Credit Union’s policy to hire well‑qualified people. An integral part of this policy is to provide equal employment opportunity for all persons and to administer hiring, working conditions, benefits and privileges of employment, compensation, training, appointments for advancement, including layoffs and recalls for all employees, without discrimination because of veteran status or disability.

• 60‑741.43
• 60‑300.43