Teller; Part Time

TITLE: FINANCIAL SERVICE SPECIALIST I (TELLER): PART-TIME

STATUS: NON-EXEMPT

DEPARTMENT: BRADSHAW BRANCH

REPORTS TO: ASSISTANT BRANCH MANAGER

PAY SCALE: $19.50 - $22.00 PER HOUR

Sacramento Credit Union is seeking candidates who enjoy serving customers, possess excellent communication skills, and can cross‑sell products and services. This Part‑time Financial Service Specialist I (Teller) position at our Bradshaw branch offers a fixed schedule perfect for work/life balance.

20‑hour schedule:
Monday: OFF;
Tuesday: 9:15 am - 5:15 pm;
Wednesday: OFF;
Thursday: OFF;
Friday: 9:30 am - 6:30 pm;
Saturday: 9:30 am - 2:30 pm.

• Greet and welcome members to the credit union in a courteous, professional, and timely manner.
• Process member transactions such as deposits, withdrawals, cash checks, transfers, loan payments, issue cashier’s checks, and other transactions.
• Issue new ATM/VISA check cards for members and assist with PIN updates.
• Assist with daily operational tasks such as opening and closing duties and working in dual control.
• Inform, educate, and cross‑sell current products and services to members and refer members to designated staff for assistance.
• Achieve referral goals as directed by Assistant Branch Manager or Branch Manager.
• Examine share draft/checks for proper endorsement and placing the proper holds.
• Set up periodic payments and assist members with completion of payroll deduction and direct deposit.
• Balance ATM and process night‑drop deposit transactions.
• Balance cash drawer at end of shift and compare total amount to the CORE; research and resolve discrepancies; report any discrepancies to management, as necessary.
• Assist in loading cash into TCRs and post replenishments.
• Process stop payments, wire requests, affidavit of unauthorized use of VISA debit and credit cards, updates member status, changes to name, address, and other pertinent information.
• Open and close sub shares on accounts; process account closure requests, attempting to prevent account closure if possible.
• Complete daily duties such as check scanning, closing out cash advance terminal; scan all necessary documentation.
• Enroll members in online and mobile banking.
• Identify and report fraudulent activity to management in accordance with current procedures to prevent potential loss to the credit union.
• Maintain knowledge of all credit union products and services that are handled or promoted by FSSs.
• Maintain knowledge and adhere to all SCU’s policies and procedures, rules, and regulations for the FSS area, including robbery, Bank Secrecy Act and Money Laundering policies and procedures.
• Assist at other branches, as needed.
• Participate in community and business development events to increase brand awareness and drive new business.
• Maintain effective communication and working relationships with all members and co‑workers.
• Adhere to SCU’s Dress Guidelines.
• Maintain good attendance record.
• Perform other related duties as assigned.

• High School Diploma or G.E.D. and related work experience normally obtained in a member service and cash handling position.
• Demonstrated ability to improve members’ financial well‑being via timely and relevant cross‑sells.
• Ability to perform accurate math calculations and maintain records.
• Ability to perform accurate cash transactions.
• Ability to accurately use keyboard at speed required for successful job performance.
• Ability to communicate effectively and maintain effective working relationships.
• Demonstrated member service skills.
• Maintains good attendance record.

• Prolonged standing throughout the workday; a teller stool is provided.
• View computer screen for extended periods, up to 90% of the time.
• Keyboarding majority of day, up to 90% of the time.
• Bend/stoop to lift cash drawer up to 30 pounds, up to 10% of the time.

Our excellent benefits package includes Paid Sick Leave, Paid Time Off, paid holidays, life insurance/AD&D, short‑term and long‑term disability, 401(k), and more.