Fraud Prevention and Risk Investigations - Fraud Suspicious Activity Specialist

fraud prevention and risk investigations - fraud suspicious activity specialist

join to apply for the fraud prevention and risk investigations - fraud suspicious activity specialist role at golden 1 credit union.

title: fraud suspicious activity specialist
status: non-exempt
report to: srmgr – fraud operations
department: fraud prevention and risk investigations
job code: 11878
pay range: $33.86 – $40.00 hourly

the fraud suspicious activity specialist is responsible for ensuring the accuracy, quality, and timely submission of fraud suspicious activity referrals with regulatory requirements and internal fraud risk policies to bsa compliance. This role involves conducting quality assurance (qa) reviews on fraud referrals from investigators, preparing referrals for submission, and collaborating with internal teams to enhance fraud detection and reporting processes. Additionally, the specialist will serve as the liaison between the fraud department and the bsa compliance department, ensuring fraud cases are properly escalated for sar determination and regulatory adherence.

The role also involves mentoring level 1 specialists and staying informed about regulatory changes and industry trends.

• prepare fraud related suspicious activity referrals and ensure timely filing in accordance with regulatory requirements.
• conduct comprehensive qa reviews of fraud suspicious activity referrals submitted by fraud investigators to ensure accuracy, completeness, and adherence to internal and external standards.
• assist in implementing and maintaining internal fraud referral qa processes, ensuring continuous improvement.
• assist with developing and maintaining fraud referral qa scorecards to evaluate the quality of referrals based on key criteria.
• track and report qa results to management, highlighting key findings, recurring issues, and opportunities for process improvements.
• analyze, prepare and present fraud cases, including relevant transaction details and risk indicators, to the bsa department.
• ensure thorough documentation of cases analysis, escalation decisions, and supporting evidence for regulatory audit purposes.
• identify trends and common errors in fraud referrals and provide feedback to investigators for continuous improvement.
• support the development and implementation of internal policies and procedures for fraud related suspicious activity compliance.
• ensure compliance with bank secrecy act (bsa), fincen, and ffiec guidelines through consistent qa monitoring and process optimization.
• act as point of contact between the fraud department and bsa compliance department on fraud suspicious activity related matters.
• assist in regulatory examinations, audits, and internal reviews related to fraud referral compliance.
• stay informed on regulatory updates, enforcement actions, and industry best practices related to fraud suspicious activity reporting.
• assist in preparing and providing training and guidance to fraud teams on suspicious activity best practices and emerging fraud trends.
• use qa scorecard data to assist in developing targeted training for fraud investigators, improving the quality of suspicious fraud activity referrals.
• participate in team meetings and ongoing training and development to enhance investigative skills and knowledge of aml/bsa compliance.
• collaborate with law enforcement and regulatory agencies when necessary, providing information and insights related to investigations.
• assist in training and onboarding new team members as required.

• effective oral and written communication skills are required to assist team members and departments, communicate clearly with senior management, and perform other related tasks.
• must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment.
• prolonged sitting throughout the workday with occasional mobility required.
• corrected vision within the normal range.
• hearing within normal range. A device to enhance hearing will be provided if needed.
• occasional movements throughout the department daily to…