Mortgage Loan Officer

About the Role:

In this role, you will originate residential mortgage loans through solicitation and developing relationships with real estate professionals, builders, and other business referral sources. You will maintain a quality network of business relationships that serve as recurring sources of referrals for new mortgage lending opportunities and growth for the bank that are primarily self-generated.

• Oversee the outside sales and origination of self-generated residential mortgages. Customarily and regularly involved in activities related to originating/selling loans away from the office.
• Develop and execute a business development and marketing plan based on monthly and quarterly production standards. You will work to constantly improve performance and exceed minimum monthly standards as set forth in the compensation schedule.
• Conduct interviews with prospective borrowers to analyze financial and credit data, determine customer financing objectives, advise the customer on product/pricing policies and guidelines, and gather all additional required information in order to complete an error-free disclosure to the customer. You’ll analyze the various mortgage products available to the customer based on the information provided.
• Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, and complying with all Federal and State compliance policies.
• Obtain all required documentation as required (i.e., appraisals, title reports, financial information, pulling credit), by taking complete applications, analyzing information and is accurate with supporting documentation to allow a seamless disclosure, process, and approval on the loan file.
• Maintain overall responsibility for the loan file and documentation through processing underwriting, closing, funding and post-closing by following the transaction through to its conclusion.
• Convey to customers and other associates the advantages of the company and various financial products the company offers through other areas of the bank.
• Complete annual training requirements including all BVS courses before due dates and participate in any system or system related training throughout the year.
• Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
• Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

• Bachelor’s degree in business, finance, or equivalent, required.
• Less than 2 years of previous mortgage self-generated origination/sales and structuring experience, required.
• Spanish speaking preferred.
• Demonstrated knowledge of the home lending industry, including processing, underwriting, closing, and funding loan.
• Excellent analytical and problem‑solving skills.
• Experience collecting and analyzing borrower income and negotiating skills.
• Demonstrated ability to develop new and sustainable referral sources and generate leads.
• Excellent written and verbal communication.
• Ability to organize and prioritize, manage, and perform multiple tasks.
• Detail‑oriented and able to meet strict deadlines.
• Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.
• Proficiency with personal computers and related software packages such as Word and Excel.
• Must be registered as an MLO as per the S.A.F.E. Act requirements.
• This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan…