Loan Operations - Loan Sr Processor

Home Loan Operations - Home Loan Sr Processor

Job Title: Home Loan Senior Processor
Department: Home Loan Operations
Status: Non-Exempt
Job Code: 1725
Pay Range: $30.76 - $35.00 Hourly

Organize and execute processes related to 1st mortgage and equity loans. Effectively manage a pipeline of mixed product types including conventional, FHA, and jumbo products; purchase and refinance transactions; owner-occupied, 2nd home, and investment loan types including manufactured housing and condominiums. Partner with internal and external Home Loan Advisors to ensure accurate, efficient, and timely loan processing.

• Coordinate and communicate information with Members, Home Loan Advisors, and Vendors related to loan processing.
• Coordinate the ordering of all title reports, flood certificates, FHA case numbers, CAVIRS, LDP/GSA, and follow up on appraisal orders. Review all documentation received for accuracy and determine if additional research or documentation is required.
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including BSA, RESPA, TILA, TRID, and AML laws applicable to the position.
• Review and calculate income, including tax returns, and funds verification (assets) from documentation received in accordance with investor guidelines and Golden 1’s policies/procedures, and update the LOS (Loan Origination System) accordingly.
• Read and interpret Desktop Underwriter (DU) findings. Rerun/Update DU with updated calculations, appraised value, and available funds prior to final approval submission to underwriting, ensuring both DU and LOS systems match the documentation in file.
• Review and evaluate credit documentation for compliance with investor and Golden 1’s policies.
• Prepare and process general correspondence and document exchange, updating LOS with all details for complete tracking purposes.
• Manage pipeline to meet G1 service levels, including turn times and customer service scores; minimum efficiency levels established for the position; and minimum required loan quality.
• Complete Home Mortgage Disclosure Act (HMDA) information.
• Maintain and respond to quality control issues.
• Acquire and maintain knowledge of FNMA, FHA, G1CU equity products and related investor guidelines.
• Perform functions in accordance with Golden 1’s performance competency standards.
• Perform other tasks as assigned.

• Effective oral and written communication skills required to interact with members and vendor company staff on the telephone and to perform other clerical functions.
• Must possess sufficient manual dexterity to skillfully operate standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone.

• Internal:
  Home Loan staff, Branch staff, and various other staff at Corporate Headquarters.
• External:
  Title companies, appraisers, realtors, buyers, sellers, members, government agencies, and various other vendors.

• Education: Successful completion of High School curriculum is preferred. Additional work experience may be considered in lieu of a High School diploma.
• Experience: Five years or more experience in a financial institution processing Home Loans handling routine to complex processes. Recent experience processing FHA loans is required.
• Knowledge/
  
  Skills:
  
  
  • Strong analytical and research skills.
  • Maintain knowledge of real estate industry policies and procedures, guidelines, and various investor guidelines, including Fannie Mae and FHA.
  • Strong oral and written communication skills.
  • Strong interpersonal skills.
  • Strong member relation skills.
  • Accuracy in calculating income related loan transactions.
  • Ability to manage high volume telephone contact. Attend training provided through seminars, webinars, and weekly coaching as compliance, policies/procedures, or work processes dictate.

• Prolonged sitting throughout the workday with occasional mobility required.
• Corrected vision within the normal range.
• Heavy telephone volume. Hearing within normal range. A device to enhance hearing will be provided if…