Fire​/EMS Dispatcher

California Department of Forestry and Fire Protection (CAL FIRE) – Fire/EMS Dispatcher

Join CAL FIRE as a Fire/EMS Dispatcher. This role supports critical emergency response by monitoring dispatch systems, coordinating incident responses, and communicating with field units.

Equal Opportunity Employer – The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

All applicants are encouraged to apply.

• Operate fire and EMS dispatch systems, including radio, telephone, and computer-aided dispatch platforms.
• Receive, prioritize, and dispatch emergency calls to appropriate units.
• Coordinate communication between callers, dispatchers, and first responders.
• Maintain accurate logs, reports, and records of incidents.
• Provide real‑time situational updates during emergencies.
• Assist with training and guidance for new dispatch personnel.

• Completion of a background investigation and medical clearance prior to hire.
• Minimum qualifications as specified in the Communications Operator classification specifications (e.g., high school diploma, basic computer skills).
• Experience or training in emergency dispatch or related field is preferred.
• Ability to work in a high‑pressure environment with a flexible schedule (with potential telework in the future).
• Valid California driver’s license and reliable transportation.

Submit a complete application package (STD 678 form, current resume, and any required supporting documents) through the Cal Career portal  hard‑copy applications, send to:

• Mailing Address: Department of Forestry & Fire Protection, P.O. Box 944,246, Sacramento, CA 94244‑2460
• Drop‑off: 710 Riverpoint Court, Suite 250, West Sacramento, CA 95605 (Open 8:00 AM–5:00 PM)

Applicants are encouraged to complete the online Recruitment Questionnaire (Survey Monkey Link) to enhance consideration.

Base pay range: $4,690.00 – $7,306.00 (minimum salary for new state candidates). Benefits include health, dental, vision, retirement, and paid leave opportunities as per CAL FIRE policy.

• Entry level

• Full‑time, permanent

• Health Care Provider
• Government Administration

Interested applicants are encouraged to apply early—positions fill on a first‑come, first‑served basis.