Information Officer II; LEAP

Exam # 1369

Deadline Continuous

Working title Information Officer II (LEAP) Monthly salary INFORMATION OFFICER II: $7,280.00 - $9,046.00 per Month Exam # 1369 Deadline Continuous Position Description

- INFORMATION OFFICER II

Analyzes the extent of public understanding of the programs administered by the agency and determines the need for further public information and education activity; establishes the objectives of the agency's information program and develops and actuates the techniques and procedures to accomplish these objectives; directs a staff in the conduct of the program; evaluates its effectiveness and recommends appropriate changes; coordinates and evaluates the information and education activities of the agency's field personnel;

meets with top management and advises on any public relations implication of proposed actions; attends staff conferences at top management level as a regular participating member; contacts individuals and members of interested organizations to keep them informed of the agency's activities; makes speeches before various groups; promotes the knowledge and use of the agency's services; performs to the extent required any or all of the typical tasks of an Information Officer I.

Distinguishing Characteristics

An Information Officer II is differentiated from an Information Officer I by the agency's program and by the level of responsibility delegated. An Information Officer II is delegated full responsibility for all aspects of information activities in an agency that meets one or more of these criteria; its program either directly affects a large and heterogeneous public, or it affects a public with strong personal interests in its administration;

it usually has economic, political, or social implications of considerable impact; it often elicits continuous interest and critical review by political bodies or interest groups; administration of its program is often subject to question, misconceptions, and conflicting views. An Information Officer II reports directly to top management who rely upon the incumbent for advice on good public relations consistent with overall goals;

develops special channels for earning public or specific group support; may appear as agency spokesperson before large groups; frequently supervises professional, technical and clerical subordinates.

Special Personal Characteristics

Appreciation of news value; ability to analyze situations accurately and adopt or recommend for adoption by top management an effective course of action; ability to gain the confidence and respect of persons contacted in the work; ability to establish and maintain cooperative working relations with the news media and other public groups; emotional stability under stress; application of the need to inform and educate the public on various phases of an agency's program.

For information regarding position location(s), please refer to the Eligible List Information section.