Dental Health Information Technology; EHR Trainer Level I

Description

THE MISSION YOU WOULD BE A PART OF:

Become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

Elica Health Centers is looking for dynamic individuals to join our growing Health Information Technology team!

WHAT YOU'LL DO:

Under general supervision, the Dental Health Information Technology (HIT) Trainer's primary function is to coordinate and lead ongoing HIT and related systems training for staff and providers that are effective and timely. They will be responsible for understanding clinical requirements in an operational healthcare setting and translating those requirements into formal specifications to assist in the development of training materials, training content, and topics for ongoing HIT systems training based on chart review and input from strategic internal partners, management, and users.

They will provide onboarding EPIC and HIT systems training and subsequent training on system enhancements/upgrades and related workflows. The HIT Trainer must have the ability to understand healthcare software, explain technical concepts to non-technical professionals, and to translate administrative and operating requirements into clear, specific, and actionable practices.

BENEFITS:

• Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!
• Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
• Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
• Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
• Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
• Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus Protection and Pet Insurance.
• Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
• Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.

This is more than just a benefits package—it’s a commitment to your health, well-being, and professional success!

Learn more about Elica’s services and mission at our website or check us out on Facebook
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WHAT ARE WE LOOKING FOR?

The successful candidate will be willing and able to:

• Provide classroom, one-on-one, and roaming support for end users, including support staff and clinicians.
• Provide hands-on initial and ongoing training on the EHR system (EPIC) and related applications to both licensed and non-licensed staff.
• Support any new or upgrade implementation module(s).
• Implementation tasks will include testing in support environments, redesigning clinical workflows, facilitating end-user application training, and supporting go-live activities.
• Provide input into curriculum design/scripts for HIT training, including input for the development of training manuals.
• Collaborate in the development of necessary policies and procedures and will bring forward related issues that require resolution.
• Document and monitor new and existing workflows and their associated procedures.
• Provide feedback on HIT users’ competencies.
• Assist with tracking of end user attendance, course completion, and testing.
• Conduct HIT operational audit as determined…