Resident Care Manager Mc

RESIDENT CARE MANAGER, MEMORY CARE

ACC Senior Services is an award-winning not-for-profit provider of culturally sensitive senior care and services in the Sacramento region. With over 50 years of experience, we offer a continuum of supportive services for older adults and their family caregivers, ensuring comfort of home and care of family.

The Resident Care Manager (RCM), Memory Care (MC) is a licensed nurse (LVN or RN) responsible for overseeing the care of MC residents, ensuring their safety, comfort, and well-being. The RCM coordinates staffing, resident care, and clinical services in collaboration with the Executive Director, Wellness Nurse, and the Health Services Director. They work closely with the Assisted Living (AL) RCM to ensure streamlined processes across both AL and MC, and serve as backup to the RCM, AL when needed.

This role also communicates with physicians, families, and healthcare professionals regarding resident care and clinical concerns.

• Medical, Dental, and Vision benefits (Kaiser & Sutter plans available)
• Generous Paid Time Off (PTO)
• Company Paid Life Insurance
• 403(b) Retirement Program
• Employee Meal Options
• Employee Discount Program (Benefit Hub)
• Employee Recognition Programs
• Employee Assistance Program (EAP)
• Employee Referral Program

• Oversee memory care (MC) residents care plans; monitor changes in health, cognition, or behavior, and ensure proper documentation.
• Implement person-centered care strategies for residents with dementia and other cognitive impairments.
• Monitor and manage staffing schedules to ensure resident needs are met; respond to staff call-offs and coverage needs.
• Serve as primary clinical contact for families, physicians, and other healthcare providers regarding memory care residents.
• Collaborate with the Wellness Nurse and RCM, AL to ensure consistent processes and high-quality care across the community.
• Participate in resident assessments, care conferences, and interdisciplinary team meetings.
• Assist new residents and families with acclimating to the memory care environment.
• Ensure compliance with RCFE and MC regulations, including resident assessments, 602s, and infection control protocols.
• Provide training, orientation, and ongoing development for MC staff.
• Manage medication administration and oversee ordering and inventory of medical supplies.
• Support behavioral management strategies and intervene appropriately during resident incidents.
• Attend and participate in required trainings, in-service programs, and change-of-shift meetings.
• Serve as backup for the RCM, AL; assist with resident care oversight in their absence.
• Perform other duties as assigned to support resident safety, quality care, and community operations.

• Current LVN or RN license in California.
• Minimum two years’ experience in an RCFE or MC setting, providing direct resident care and/or clinical oversight.
• Strong knowledge of dementia care principles, behavioral interventions, and person-centered care.
• Ability to communicate effectively with residents, families, staff, & in sensitive or difficult situations.
• Successful completion of ACC’s medication training program within 60 days of hire.
• Obtain and maintain valid First Aid and CPR certification within 30 days of hire.
• Ability to work flexible hours, including evenings or weekends as needed.
• Proficiency in Microsoft Office and electronic health records (e.g., Point Click Care  / PCC).