Certified Peer Counselor, NOC Shift - Mobile Crisis Program

Certified Peer Counselor, NOC Shift - Mobile Crisis Program

Join to apply for the Certified Peer Counselor, NOC Shift - Mobile Crisis Program role at Bay Area Community Services (BACS)

The Peer Counselor, CalMHSA Medi‑Cal Peer Support Specialist for our Community Wellness Response Team (CWRT) program provides field‑based direct services and engaging peer support to individuals and families working toward recovery. The Peer Counselor uses personal experience to coach individuals and families through wellness and recovery goals. The role includes assessment, plan execution, peer counseling, crisis support, and referrals to long‑term supports.

Schedule:

Sunday‑Thursday / Tuesday‑Saturday, NOC shift (12am‑8:30am)

• Ensures program offerings are welcoming, engaging, and barrier‑free from a peer perspective.
• Provides mentoring and shared experience counseling to participants and families.
• Completes first outreach to new participants to assess eligibility.
• Participates and leads street and outreach to locate potential participants.
• Conducts ongoing peer support visits on a regular basis.
• Provides individualized peer support, counseling, skill‑building, and intervention.
• Provides crisis support based on emergent needs.
• Provides linkages to other services and self‑help resources.
• Maintains a defined caseload and complex calendar of appointments.
• Documents all services in progress notes and billable services per guidelines.
• Meets defined productivity guidelines.
• Works collaboratively with the interdisciplinary team.

• Draws on lived experience to maintain a professional, strength‑based approach.
• Creates safety and promotes health and wellness.
• Welcomes everyone into services using guided experience.
• Behaves professionally and ethically while developing professionally.
• Works independently and as a member of a team.
• Adaptable and open to change and new information.
• Balances interests of a variety of clients and prioritizes.
• Understands community resources and makes referrals.
• Expresses facts and ideas verbally and in writing clearly.
• Proficiency in Microsoft Word, Outlook, and documentation platforms.
• Able to work in diverse communities.

• Peer certification required (CalMHSA Medi‑Cal Peer Support Specialist or equivalent).
• Peer support experience required.
• High school diploma required.
• Computer and electronic documentation required.
• Bilingual in threshold language preferred.
• Experience navigating the social services system personally highly preferred.
• Experience working in various community settings.

• Highly competitive compensation: $25/hr starting, $26/hr after 90 days.
• Fully paid medical, dental, vision, and life insurance for employees and children.
• 32 days off (PTO/Holiday), increasing with tenure, includes birthday off.
• +3% hourly differential for tested ability in threshold languages.
• 403b with BACS matching after one year.
• Student loan repayment and tuition support up to $15,000 over 5 years.
• One month paid sabbatical after 4 years.
• Free iPhone with unlimited data and laptop.
• Significant internal growth opportunities.

Bay Area Community Services is a CARF accredited non‑profit celebrating 70 years of serving Alameda, Contra Costa, Sacramento, and Solano Counties. BACS uplifts under‑served individuals and families by doing whatever it takes. We provide mental health and social services, and we lead client‑centered practice and empowered teams to meet goals.

Submit a resume with a cover letter highlighting relevant experience.

Bay Area Community Services is an equal opportunity employer.

Senior level:
Entry level

Employment type:

Full‑time

Job function:
Other – Non‑profit Organizations

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