Patient Biller

Job Summary

Under supervision, incumbents audit accounts, prepare and complete third‑party claims for electronic or hard copy submission; identify and post payments to individuals' accounts; perform patient billing; balance accounts; prepare and apply contractual allowances; initiate telephone inquiries to identify payments and remittances; photocopy various billing documents; update online patient account system; review patient correspondence to determine if self‑pay accounts may be billable;

and establish liability accounts. Provide clerical support, including scanning, distribution of incoming and outgoing correspondence and reports. Knowledge of commercial payers and workers’ compensation is required. Resolve credit balances by determining accurate contractual postings and make corrections to reconcile the account and/or refund over payment. Responsible for payment posting, reconciliation and reports to ensure posting accuracy. May be asked to work special projects.

This position may also perform office duties consistent with that of Patient Biller 2, per operational needs.

1/17/2026 at 11:59 pm – Interviews and recruiting process may occur at any time.

• High School Diploma or GED equivalency.
• Previous billing experience in a health care environment.
• Ability to interpret payments, correspondence and denials from insurance companies, agencies and other departments.
• Independent decision‑making skills to determine appropriate course of action when following up or billing accounts.
• Detail oriented, with demonstrated organizational skills and the skill to manage time efficiently, prioritize tasks, set schedules, and complete projects in a timely and cost‑effective manner.
• Adaptability and flexibility to accommodate changes in policies, procedures and management.
• Experience and skill to manage heavy workload with frequently changing priorities and tight deadlines.
• Experience to accurately add, subtract, multiply and divide whole and decimal numbers, using a calculator.
• Demonstrated experience with credit and self‑pay collections and reconciliation.
• Experience in typing with speed and accuracy.
• Proficiency in common database, spreadsheet and presentation software (e.g. MS Word, Excel, Outlook).
• Demonstrated interpersonal skill to work effectively with internal and external staff in a wide variety of business and clinical areas.
• Demonstrates good verbal and written communication skills to documents and reports clearly and concisely; conveys instructions, directions, and information appropriately.
• Medical Terminology, Basic Medical Coding, knowledge of HCPCS/CPT and Revenue Codes.
• Experience analyzing and interpreting various payer regulations to ensure compliance with the terms and conditions of the regulations.
• Demonstrated billing and collections experience in a health care setting.
• Ability to meet production and quality standards and requirements.
• Ability to analyze and interpret various types of Explanation of Benefits (EOB) and Remittance Advice (RA).

• Experience with using electronic medical records system.

• 30% – Auditing
• 30% – Research
• 5% – Outgoing Inquiries
• 5% – Problem Accounts
• 10% – Adjusting
• 10% – Liability Accounts
• 10% – Special Projects

The Cash Management Credit Resolution is a department that handles all credit balances utilizing contractual agreement to ensure accurate posting to the patients’ accounts for Hospital, School of Medicine (SOM) and Community Physicians Group (CPG). This department also researches, follows up on inquiries, communicates with insurance companies ensuring refunds are processed timely within State and Federal guidelines. This includes Medicare and Medi‑Cal timely regulations, maintaining credit balance reports, and processing compliance refunds timely.

• Salary or Pay Range: $28.90 - $35.92 per hour
• Salary Frequency:
  Hourly
• Salary Grade: 101
• UC
  
  Job Title:
  
  PAT BILLER 3
• UC Job Code: 004663
• Number of Positions: 1
• Appointment Type:
  Staff:
  Career
• Percentage of Time: 100%
• Shift (Work Schedule): 6:30 am – 3:00 pm
• Location:
  
  UCDHAS Building (HSP
  165)
• Union Representation: EX-Patient Care…