Systems and Cloud Engineer

Overview

The Sacramento Housing and Redevelopment Agency (SHRA) is looking for a Systems and Cloud Engineer to join the IT department. The Systems and Cloud Engineer works as part of a team to provide robust, reliable, and secure LAN/WAN and cloud infrastructure for the Agency.

SHRA's mission is to revitalize communities, provide affordable housing opportunities, and serve as the Housing Authority for the City and County of Sacramento. In addition to being part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits.

• Alternate 9/80
  
  Work Schedule:
  
  Enjoy a two‑week schedule of nine 9‑hour days with every other Friday off.
• CalPERS Pension Retirement: Secure your future with a robust retirement plan. CalPERS is the largest public pension fund in the U.S.
• Comprehensive
  
  Health Benefits:
  
  Free Medical and Dental insurance for full family (through CalPERS) and free vision insurance up to Employee +1.
• Generous Paid Time Off Package: 12 paid holidays, 3 floating holidays, 2 weeks of vacation per year.
• Tuition Reimbursement up to $5,250/year: SHRA is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program.
• Free Downtown Parking subsidy for eligible employees.
• Professional Development opportunities.

Full‑time – In Office in Sacramento, CA. The Agency operates on a 9‑8‑80 work schedule which provides work‑life balance for all with every other Friday off.

Experience: Minimum of 7 years of IT work experience designing, installing, and maintaining complex IT systems.

Education: Bachelor’s Degree from an accredited four‑year college or university with a major in network engineering, management information systems, computer science, or a closely related field.

• Systems Administration of physical and virtual server environments.
• Working Knowledge of Cloud Services:
  Office
  365, Azure, and AWS.
• Strong understanding of Azure AD, DNS, Windows Servers, Firewalls, Switching, VPN.
• Expertise in Microsoft servers – including 2016/2019, 2022 – 2025.
• Working knowledge of business backup and disaster recovery solutions.
• Excellent written and verbal communication skills.
• Technical support and services for users with varying levels of technology experience.
• Self‑starter and takes initiative in completing tasks and projects.
• Ability to project a professional, friendly image over the phone and in person.
• Ability to analyze and solve problems quickly and completely.

• Proficiency in Microsoft MFA, Defender, Purview.
• Proofpoint email security or other cloud‑based email security platforms.
• Vendor management experience, especially with Security MSPs.
• Ability to perform duties independently under general, minimal supervision.
• Manage time and set priorities amidst multiple tasks and deadlines.
• Manage complex projects and coordinate multiple tasks.
• Maintain confidentiality and discretion.
• Establish and maintain effective working relationships with internal and external clients.

May be required to take and successfully pass a pre‑employment physical examination.

Complex Problem Resolution

• Troubleshoot and resolve system hardware, software, and network issues.

• Monitor industry trends and developments for possible agency application.

• Assume responsibility for security issues: physical, network, virus, and data center.

• Coordinate Internet/Intranet access and ISP vendor problem resolution.

• Document and communicate problem resolutions to other IT staff.

Technology and Architecture Planning

• Design and implementation of on‑premises, hosted, and cloud solutions; provide and maintain network architecture documentation and charts.

• Design and build networks that allow the organization to grow.

• Assist with long‑term technology planning.

• Maintain and implement cloud technology.

• Design, recommend and implement network upgrades.

• Perform capacity planning and monitoring of network, cloud, and server resources.

Operations

• Oversee day‑to‑day operations of network, cloud, and server systems.

• Conduct annual contract review and approval.

• Review and approve…