Supervising Information Technology Analyst

Management Differential

There is an additional 3.35% Management Differential which is added to the posted salary for this class.

This is a continuous filing exam. Next filing cut‑offs are at 5:00 pm on:
12/22/2025, 1/5/2026 (Final).

The Supervising Information Technology Analyst plans, organizes, directs, evaluates and supervises the activities of a group of professional information technology (IT) staff in one or more of the following technology disciplines:
Application Development and Support, Business Systems, Radio, Network, Telephony, Database, Server and Platform Technologies, Geographic Information Systems and/or other areas performing professional, analytical information technology duties; performs the most complex work assigned to the classification series; and performs related duties as assigned.

• Principles and practices of public administration; including budgeting, staff development, customer service and human resource management
• Principles and practices of supervision, training, and performance management
• Principles and practices of effective team building, team leadership, and conflict resolution
• Advanced operations, services, concepts, terms and activities common to a comprehensive, state‑of‑the‑art information systems program
• Advanced information technology development lifecycle and design principles, methods and techniques used in designing, developing, testing, implementing and managing information technology solutions
• Computer hardware and software systems similar to those being used by Sacramento County, including business applications, operating systems, network systems and geographic information systems
• Advanced project/program management principles and techniques
• Advanced methods and techniques of evaluating business need requirements to provide technology solutions
• Operational characteristics of local and wide area network systems
• Operational characteristics of communication systems, equipment and devices
• Operational characteristics of geographic information systems
• Information security systems and methodologies
• Principles and methods of troubleshooting computer hardware, software, applications and network problems
• Methods and techniques of developing and presenting technical documentation and training materials
• IT Strategic Planning process

• Organize, implement, direct and supervise the work of subordinate employees who perform professional information technology work
• Provide a highly advanced level of professional support in assigned technology systems area(s)
• Train and motivate staff
• Evaluate and resolve a broad range of problems utilizing limited resources
• Analyze technical and business operations, reports and special projects; identify and interpret technical and numerical information; identify problems and/or areas of improvement, recommend solutions such as new or revised operational and technical policy and procedures, and make effective decisions in a timely manner
• Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner
• Prepare and maintain comprehensive procedures manuals and documentation, technical reports, and correspondence
• Assist with development and administration of the budget for the assigned unit
• Coordinate and manage a variety of information technology tasks and projects
• Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations
• Communicate technical information to a wide variety of users
• Interpret and apply complex and technical information pertaining to computer and network systems
• Adapt quickly to changes in policies, procedures, assignments, and work locations
• Communicate effectively, both verbally and in writing
• Establish and maintain effective working relationships with those encountered during the course of the work
• Maintain the confidentiality of information
• Analyze and prepare technical reports
• Create project management documentation including but not limited to project charters, project management plan, project schedules, milestones, resource plan, risk plan,…