Network Support Engineer; L1, Site Lead

Network Support Engineer (L1, Site Lead) – Iron Systems, Inc

Location:

Sacramento, CA

Salary: $74,251.00-$

Maintains the computing environment by identifying network requirements, installing upgrades, and monitoring network performance.

• Break-fix:
  Visual inspection of devices to assess equipment status
• Reboot routers, servers, storage devices or other equipment
• Provide loop-back cables to test circuits remotely
• Re‑seat or replace components or cables
• Remove AC or DC power from equipment
• Clean equipment or connectors
• Connect client‑provided test sets or test routers to equipment
• Swap removable storage media
• Install or replace modular equipment components
• Dispatch equipment for repair
• Clean fibers
• Take light level measurements
• Install loop backs
• Provide planned maintenance or circuit migration support
• Install Small Form Factor Pluggable (SFP) or Gigabit Interface Converters (GBIC)
• Troubleshoot hardware problems on any device
• Rack and de‑rack any installed device
• Label and inventory equipment plus digital picture and serial number recording
• Perform tape backup: cassette exchange and storage in strongbox
• Power cycle routers, servers, switches, and soft‑boot servers
• Follow Data Eradication process

• Install cables or optics for new circuits
• Re‑connect, disconnect, or replace existing circuits
• Test cables and optics

• Physical cabling
• Cable management
• Northbound cabling (fiber/copper/power)
• Rack/stack/jack
• Installation support (PDU, network switches, etc.)
• E‑waste and other clean‑up activities

• Proven experience in a network administrator role
• Hands‑on experience in networking, routing and switching
• Excellent knowledge of best practices for managing, controlling and monitoring server infrastructure
• Experience with firewalls, Internet VPNs, remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent
• BSc degree in Computer Science or related field or equivalent
• Associate's degree (A.A.) or equivalent from a three‑year college or technical school with emphasis in electronics required;
  Bachelor's degree preferred

Entry level

Full‑time

Information Technology

IT Services and IT Consulting

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