Copilot Studio Engineer

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Job Description # Copilot Studio Engineer
* Build and refine conversational flows, triggers, topics, and generative AI capabilities.
* Integrate bots with
** Power Automate**,
** Dataverse**,
** SharePoint**,
** Dynamics 365**, and third-party APIs.
* Create and maintain reusable components, connectors, and automation patterns.
* Analyze user interactions and performance metrics to continuously improve bot accuracy and efficiency.
* Work closely with business stakeholders to gather requirements and translate them into conversational designs.
* Ensure bot experiences follow best practices for security, governance, and responsible AI usage.
* Troubleshoot issues, optimize performance, and support production deployments.
* Stay current with Copilot Studio, Power Platform, and Microsoft AI ecosystem updates.

- Design, develop, and maintain conversational bots using
** Power Virtual Agents
** and
** Copilot Studio**.
* Strong understanding of conversational design principles and user experience best practices.
* Experience with
** Power Automate**, low-code development, and workflow orchestration.
* Knowledge of
** Dataverse**, JSON, REST APIs, and data integration methodologies.
* Ability to translate business requirements into technical solutions with clear logic and flows.
* Strong problem-solving skills and ability to work both independently and collaboratively.
* Excellent communication skills and comfort working with cross-functional teams.

- Hands-on experience developing chatbots with
** Power Virtual Agents
** and/or
** Copilot Studio**.
* Exposure to Microsoft Azure services (Bot Framework, Azure Functions, Cognitive Services).
* Experience with AI prompt engineering or generative AI tooling.
* Familiarity with authentication concepts (OAuth, Azure AD).
* Power Platform certifications such as
** PL-200
** or
** AI-102**.
* Bachelor’s degree in Computer Science, Information Systems, or related field—or equivalent practical experience.
* 2–5 years of experience working with Power Platform, AI, or automation technologies.
* Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click
* * for more details.
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