Senior Service Desk Analyst
Listed on 2026-10-09
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
ASM Research, An Accenture Federal Services Company, seeks a Customer Support Specialist to handle inbound/outbound calls, emails, and web chats while ensuring high customer satisfaction and SLA adherence.
You will log interactions in a web-based agent desktop, research issues, and provide timely solutions. The role supports process improvements and may involve travel for mail retrieval as needed.
We have an opening for a Senior Service Desk Analyst in Sacramento, CA, United States within Sales, IT & Technology.
This role, Senior Service Desk Analyst at ASM Research, An Accenture Federal Services Company, could be your next opportunity.
Are you ready to take on the Senior Service Desk Analyst role at ASM Research, An Accenture Federal Services Company?
We would love to welcome a new Senior Service Desk Analyst to our organisation in Sacramento, CA, United States.
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