Global IT Service Excellence Lead – AI-Driven ITSM
Listed on 2026-10-09
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IT/Tech
AI Business & Operations, IT Project Manager
Accenture is seeking a Modern Service Management Lead in California to own IT Service Excellence and define a robust operating model for end-to-end ITSM. This role requires senior leadership, governance rigor, and the ability to drive automation and AI-augmented operations.
You will shape and deliver transformative service management programs, manage P&L, and lead a growing practice with a strong focus on innovation and client value.
Step into the Global IT Service Excellence Lead – AI-Driven ITSM role at Accenture in Sacramento, CA, United States and grow with us.
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This posting is for the Global IT Service Excellence Lead – AI-Driven ITSM role at Accenture, based in Sacramento, CA, United States.
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