Manager, Senior Application Specialist - IT Lending Support

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich.,

and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”Why join us?

An award-winning culture! We are rated a Top Workplace by the Chicago Tribune Competitive pay and discretionary or incentive bonus eligible

Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Promote from within culture

Why join this team? We hold ourselves accountable to high standards to be “Best in Class” while sharing wins, operating ethically, and have fun in a friendly atmosphere

Position Summary The Manager, Senior Application Specialist is a senior level position and serves as a subject matter expert across the business domains they support. They are accountable for ensuring the day to day operations of the systems under their charge and for supporting and implementing change and configuration management, including testing and defect management relating to new product implementations, development releases, upgrades, patches, and other system maintenance as required.

Application Specialists will work closely with Business resources and stakeholders, internal Technology teams, and various vendors and third-party consultants and implementers. They must understand their application’s interdependencies with other applications and infrastructure both internally and outside the corporate network.

Ongoing knowledge of current and changing business and technological environments, trends and strategy is important to success. This position will also support/lead acquisition and conversion activities related to their business domains.

What You’ll DoHandling of day-to-day workflow (monitoring ticket system, e-mail, daily tasks, ongoing training) and Level 2 support and troubleshooting of complex issues

Support/Lead project activities including data mapping, completion of complex translation tables, reviewing conversion balancing and reconciliation reports, implementation of a new application, system functionality or integration.

Supporting line of business process improvement and efficiency initiatives

System tuning and optimization

Supporting change management and product/project implementation

Provide leadership, mentoring and training  and develop best practice process and procedures

Technical Application(s) Ownership including evaluating new releases/functionality and monitoring application road maps and support bulletins

Qualifications7-10 years of relevant experience with an emphasis on applications implementation, testing, maintenance, configuration, releases, upgrades, new products and support including creation of test plan and documentation of results

Ability to analyze, learn, and apply rapidly changing technologies, and apply them as part of integrated solutions to business requirements.

Able to work with strict deadlines and time pressure

Advanced level experience in the following technologies or similar a…