Field Application Engineer

Remote Application Engineer

Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio) technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Overview

Yokogawa is a global leader in the Test and Measurement (T&M) industry providing precision instruments for research development and test of products in the transportation, energy, and communication industries. Recognized for precision power measurement, optical spectrum analysis, and high-speed signal capture Yokogawa enables engineers to develop the next generation of innovative product designs.

Objective

As a Remote Application Engineer, your primary goal is to elevate the customer and sales team's experience by providing high-value product and technical application expertise throughout the sales cycle. You will assist regional sales managers and rep sales partners with technical support while also collaborating with marketing teams to develop content for product marketing, training, and promotional materials. Additionally, you will create training resources and lead training sessions, maintaining a strong sense of ownership over assigned responsibilities.

Duties / Responsibilities

• Develop deep expertise in our core Yokogawa T&M products—power analyzers, optical spectrum analyzers, and data acquisition through hands-on training, experimentation, and troubleshooting.
• Provide world-class pre-sales (virtual or in-person demonstrations) and post-sales technical support (startup assistance, case management, and online chat).
• Assist and educate customers on product applications, troubleshooting, and issue resolution to ensure a high level of satisfaction via case management and online chat.
• Gain subject matter expertise in industry applications that utilize our core T&M products under the mentorship of senior colleagues, including senior application engineers, product managers, and sales engineers.
• Support field activities such as trade shows, customer training, and application-intensive customer visits (travel required, 1–4 overnight stays).
• Collaborate with product managers and senior colleagues to create marketing content (white papers, application notes, demonstration guides, product training materials, and videos) and develop industry-focused demonstration hardware.
• Take on special projects beyond the standard job scope, demonstrating initiative and readiness for advancement within the business unit.
• Develop in-depth understanding of internal business processes by assisting customer service and support teams (order entry, production control, & calibration) with technical inquiries and special orders.
• Maintain clear, professional, and timely communication with customers, sales reps, and colleagues through phone, email, virtual, and in-person interactions.
• Lead product training sessions and contribute to marketing content tailored to specific applications and industries.
• Serve as a mentor and role model for…