Information Technology Associate

Exam # 1749

Deadline Continuous

Working title Information Technology Associate

Monthly salary $4,935.00 - $6,614.00 (A) per Month | $5,424.00 - $7,270.00 (B) per Month $5,930.00 - $7,947.00 (C) per Month $6,521.00 - $8,740.00 (D) per Month $5,084.00 - $6,811.00 (L) per Month $5,587.00 - $7,487.00 (M) per Month $6,108.00 - $8,185.00 (N) per Month $6,718.00 - $9,004.00 (O) per Month

Exam # 1749 Deadline Continuous

- INFORMATION TECHNOLOGY ASSOCIATE

Under general supervision, incumbents typically perform a variety of recurring, well‑defined tasks requiring occasional innovative problem‑solving within guidelines and a scope that may encompass one or more units, functions or processes in the Business Technology Management, Client Services, or Software Engineering domains. Incumbents may execute guidelines for technology governance and process improvement; track, monitor, and audit information technology assets; analyze, develop and document business processes;

formulate, deliver, and coordinate end user training; resolve client incidents or requests; install, configure, maintain, and troubleshoot applications; research and analyze new client technologies; develop and update controls to ensure availability of systems and databases; maintain software product documentation; design, develop, and implement software that adheres to organizational enterprise requirements; create, enhance, and maintain information technology software solutions; gather, document, and review system requirements and specifications;

and test, debug, and evaluate software systems functionality.

For specific positions, departments may specify knowledge, experience, or specific training in one or more of the six identified domains. All employees must have general qualifications as described by California Code of Regulations, title 2, section 172.

For information regarding position location(s), please refer to the Eligible List Information section.