Information Technology Supervisor II

- INFORMATION TECHNOLOGY SUPERVISOR II

This is the full supervisory level. Under general direction, incumbents plan, organize, and direct the work of one or more information technology programs or units, and may occasionally perform the most difficult or sensitive work. This level directly or indirectly supervises all lower level information technology and support staff performing work in any domain or combination of domains. At this level, incumbents may also: identify, document, and monitor defined service levels and performance management standards;

manage contracts; ensure compliance to project management standards; develop scope of work; and participate in vendor/product solution evaluation and selection.

Preferred or Desirable Qualifications

For specific positions, departments may specify knowledge, experience, or specific training in one or more of the six identified domains.

For information regarding position location(s), please refer to the Eligible List Information section.