Account Executive - Commercial Insurance

ACCOUNT EXECUTIVE DEPARTMENT: COMMERCIAL INSURANCE STATUS: EXEMPT OUR NOT-So-Secret Sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Executive at Momentous Insurance, A Marsh McLennan Agency.

Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

As our Account Executive on the Commercial Entertainment team, you’ll be responsible for the following:

The primary function of this position is to provide the highest quality service to customers, sell new lines of coverage and cross‑sell within the existing book of business. The AE will be the day‑to‑day liaison between the insurance company (MIB) and designated accounts, managing and controlling relationships with clients (business managers and/or individual customers). Daily servicing of customers will include addressing coverage issues, contract analysis, exposure analysis, handling all inside service work associated with the clients’ accounts, including endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.

The AE should have experience in all areas of Commercial Entertainment insurance, inform the Producer on strategic account issues, claims and other potential problems, and be responsible for overseeing all processes related to renewals, account management and new business development while ensuring Standard Operating Guidelines are followed for all insurance transactions.

We’d love to meet you if your professional track record includes these skills:

• Build and maintain constructive and effective relationships with clients by meeting and exceeding client expectations at all times.
• Provide consistent, accurate, timely and pertinent communication to clients through "constant tough" via emails, phone contact and meetings.
• Respond to client inquiries/issues within a 24 hour timeline.
• Resolve or assist with any service or claims issues/questions.
• Assist in design of or independently design insurance plans for clients, thinking about out‑of‑the‑box solutions.
• Assist clients in making appropriate coverage changes; each contact is a marketing opportunity.
• Conduct face‑to‑face meetings with the clients to review summary reports, make presentations, and maintain client relationships as often as necessary.
• Inform and educate clients about coverage, exclusions and exposures, gaps in coverage, stewardship programs, and other relevant information.
• Monitor and review client satisfaction at least quarterly; report findings/issues to Producer of the account.

These additional qualifications are a plus, but not required to apply:

• College Degree preferred (high school diploma is required)
• Current California Department of Insurance License
• 3-7 years of experience
• Proficient MS Office Suite (Word, Excel, Outlook)

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and…