Supervisor, Management, Operations Manager

SUPERVISOR I – California State Controller's Office

Join to apply for the SUPERVISOR I role at California State Controller's Office
.

This range is provided by California State Controller's Office. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Job Code #: JC-504217
• Position #(s): -999
• Classification: SUPERVISOR I
• $7,172.00 - $8,910.00
• # of Positions: 1
• Work Location: Sacramento County
• Telework: Hybrid
• Job Type: Permanent, Full Time
• Facility: Personnel/Payroll Services Division

The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future.

The Person nel and Payroll Services Division (PPSD) of the California State Controller’s Office is responsible for ensuring that more than 290,000 state employees are paid accurately and on time. This division manages complex payroll systems, processes employee benefits, and handles a wide range of personnel transactions. By joining this team, you’ll be at the forefront of delivering essential services that directly affect the livelihoods of state workers across California.

Under the general direction of the Supervisor II, Personnel/Payroll Operations, the Supervisor I supervises and directs the Statewide Civil Service Benefits Program, which consists of approximately 15 professional, technical, and clerical staff. This program is responsible for processing and adjusting employee benefits and responds to inquiries via the Statewide Customer Contact Center and a centralized document intake system.

• Plan, organize, supervise, and direct the activities of the Statewide Civil Service Benefits Program to ensure conformance with goals, objectives, and policies and achieve ongoing operational/service requirements and commitments. Ensure processing of all related personnel and payroll transactions within parameters set forth in Federal and State laws, control agency mandates, and executive orders. Develop and maintain standardized methods for translating workload into budget criteria to use in the State Controller Office budgeting process, as well as annually projecting Personnel/Payroll Operations fiscal year budgetary needs.
• Supervise and direct the work of subordinate staff that have responsibility for multiple statewide programs. Select, train, develop, and evaluate the performance of staff and take appropriate action.
• Identify system/program problems, resulting impacts, and suggested interim solutions. Develop/revise internal/external policies related to system/program processing, new system/program capabilities, and overall improvement of customer service. Monitor and evaluate workload data. Analyze data and provide detailed reporting and projections to management on workload status.
• Act as a liaison with State departments and campuses and other control agencies. Represent SCO at user group meetings, transaction Supervisor’s Forum, and other State conferences.
• As a member of PPOB’s management team, assist in the development of Bureau policies and procedures. Act as the Manager/Officer in their absence.

You will find additional information about the job in the Duty Statement
.

A resume is required.

A Statement of Qualifications is required; please see ‘Required Application Package Documents’ for instructions.

Take the required examination here:
Supervisor I Examination.

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of…