Animal Care Program Coordinator

Under general supervision, the Animal Care Program Coordinator performs a wide range of lead and administrative duties, including administration of special programs; plans, schedules, and overse the duties of Animal Care Attendants, contract employees and volunteers assigned to the Department of Animal Care and Regulation; and performs related duties as assigned.

• Either:
  Two years of paid or unpaid full-time experience caring for animals in an animal welfare organization or municipal animal control program such as a rescue/foster care program.
• Or:
  Two years of paid or unpaid full-time experience performing program coordination with animal welfare organizations or municipal animal control programs.

Note:

If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

• Principles and practices of leadership, mentoring, and training
• Applicable federal, state, and local laws, codes, and regulations
• Operational characteristics, services, and activities of assigned programs and functions
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
• English usage, spelling, grammar, and punctuation
• Staff training concepts, to include techniques used in developing and conducting training programs, and methods of training
• Techniques of preparing and disseminating information utilizing all major media communication
• Communication, negotiation, and behavioral techniques that foster collaboration and effectively achieve compliance and related program goals
• Animal shelter program planning, development and implementation
• Animal behavior, species, and types of breeds

• Lead and train Animal Care Attendant staff and volunteers
• Plan, coordinate, assign, and review the work of staff
• Provide work direction and instruction
• Research and evaluate work problems, and recommend solutions
• Develop and maintain cooperative, effective working relationships with others
• Communicate clearly and concisely, both verbally and in writing
• Network with statewide organizations such as animal shelters, rescue organizations, non-profit agencies and local businesses
• Interpret and apply applicable federal, state, and local laws, codes, and regulations
• Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met
• Plan, develop and lead an effective wellness program within the animal shelter
• Work safely with aggressive animals