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Senior Front Office Specialist, Tier 3 – SaaS Expert

Job in Sacramento, Sacramento County, California, 95828, USA
Listing for: ServiceTitan
Full Time position
Listed on 2026-10-15
Job specializations:
  • Sales
    SaaS Sales
Job Description & How to Apply Below

Service Titan in Sacramento, CA is seeking an Associate Specialist to support Tier 3 escalation and coach frontline teams. You will leverage product knowledge across our SaaS platform to resolve complex customer issues and guide other specialists.

The role requires 2-3 years in customer support, SQL basics, Excel, and strong communication. Expect a fast-paced environment with varied hours, and opportunities to influence product workflows and customer success outcomes.

Join us at Service Titan as our next Senior Front Office Specialist, Tier 3 – SaaS Expert in Sacramento, CA, United States.

This role, Senior Front Office Specialist, Tier 3 – SaaS Expert at Service Titan, could be your next career step.

Are you ready to take on the Senior Front Office Specialist, Tier 3 – SaaS Expert role at Service Titan?

We would love to welcome a new Senior Front Office Specialist, Tier 3 – SaaS Expert to our group in Sacramento, CA, United States.

Position Requirements
10+ Years work experience
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