Supportive Services Coordinator - Vista Nueva

Supportive Services Coordinator - Vista Nueva

Jamboree Housing Corporation - Orange County’s largest nonprofit developer of high-quality affordable housing and services. Join us in our mission to transform lives and strengthen communities for thousands of families, seniors, veterans, transitional age youth, and individuals coming from homelessness in California.

Location: Sacramento, CA
Status: Full-time, Hourly
Wage: $23/hr + Benefits

Primary Objective of Position: The Supportive Services Coordinator will oversee programs fostering life skills, coping mechanisms, goal setting, and housing stability for program participants, and provide linkage and referral services to increase housing stability.

Major Areas of Accountability:

• Provide supportive services to address issues and barriers that negatively impact progress toward goals.
• Maintain responsibility for tenant rosters that show entry‑exits for relevant Jamboree property.
• Monitor for warning signs of de‑compensation and crisis, and respond accordingly.
• Record keeping, documenting and reporting as needed.
• Document resident participation in services and track progress of resident goals.
• Complete monthly newsletters describing the available social and supportive services offered on‑site and off‑site, including a calendar reflecting the time and location of such services.
• Maintain information regarding off‑site services and programs and provide referrals to such programs when appropriate.
• Provide advocacy, on‑site case management services and linkage to residents as needed.
• Complete intake assessment and orientation with new residents.
• Maintain effective relations and coordinate services between community supports, service providers and property management.
• Provide a positive atmosphere for the residents and promote community engagement.
• Provide daily adult education groups/workshops on‑site to residents.
• Plan and coordinate health and wellness events and community‑building activities yearly.
• Input data into the Homeless Management Information System (HMIS) accurately and on a timely basis.
• Provide on‑site life skills training and reinforcement to residents.
• Other duties as assigned.

Level of Education, Experience and Skill Set:

• Over 18 years of age.
• Experience working with individuals experiencing chronic homelessness and mental health challenges.
• Familiarity with the Housing First, Harm Reduction and/or Recovery‑Oriented service models.
• Ability to maintain relationships with other consumers/members while maintaining appropriate boundaries as a staff member.
• Ability to interact in a culturally diverse community.
• AA degree preferred; or equivalent experience serving homeless individuals.
• Ability to work effectively in an interdisciplinary team setting and also independently.
• Knowledge of independent living skills such as cooking, budgeting, housekeeping, being a good neighbor, etc.
• Job includes some evening and weekend hours and travel throughout California.

Physical Demands: The Supportive Services Coordinator is required to talk and hear, sit, use hands and fingers, stand, walk, reach, climb, balance, twist, lean, move, stoop, kneel, crouch, or crawl. Vision abilities required include close and far vision. Ability to operate a computer keyboard, lift files and reports, and exposure to glare from a computer. Reasonable accommodations may be made. Must be able to lift 25 lbs and travel by automobile 10%.

Work Environment: Working with the homeless population on street, in shelters, or other places of habitation or service. Exposure to bed bugs or other infestations, unpleasant smells or odors, unclean individuals or homes due to homelessness or mental health symptoms or poverty. Some work will be in a recreational room or common area. Noise level is usually moderate but will vary with activity.

Seniority Level: Entry level

Employment type: Full-time

Job Function: Administrative