Lead Case Manager Job Sacramento area,California USA,Social Work

Description

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

BASIC PURPOSE

Under the direct supervision of the Emergency Shelter Supervisor, the purpose of this position is to supervise and manage case managers and all case management activities and programs geared to emergency shelter assistance, case management, and housing assistance services to homeless individuals

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supervises all Case Managers at the Emergency Shelter.

Assigns and supervises daily work tasks to case managers.

Supervises the provision of case management and housing services to shelter clients.

Manages logs, reports, and client files of shelter clients.

Manages quality and quantity of client case management appointments.

Responsible for reviewing client’s information, inputting and creating HMIS reports for all shelter contracts.

Manages records and prepares monthly reports with the Social Services Administrative Assistant.

Develops and maintains a community referral list for the Emergency Shelter including community resources, organizations, agencies and the continuum of care as needed.

Lead the coordination with TSA Case Managers, and Sacramento Step Forward (SFF) Navigators to ensure all clients have a V-SPDAT and are “Document Ready”.

Establishes and maintains a housing referral system for clients, including landlords, rental agencies, management companies, local and regional housing authorities.

Ensures that Case Managers meet with clients at least twice a month, depending on contract requirements.

Ensures the implementation of case management standards as required by all funding sources including:
Sacramento Housing and Redevelopment Agency (SHRA), Department of Human Assistance (DHA), and Veteran’s Administration (VA).

Advises client individually, or in other small groups regarding plans for meeting needs, and aids client to mobilize inner capacities and environmental resources to improve social functioning.

Helps client to modify attitudes and patterns of behavior by increasing understanding of self, personal problems, and client’s part in creating them.

Refers clients to community resources and other organizations.

Drives customer clients to appointments, events, and workshops.

Compiles records and prepares reports. Creates and maintains client files.

Accesses and records client and community resource information.

Develops and conduct periodic workshops and/or one-on-one session for clients and potential clients on housing and related issues.

Develops and strengthens collaborative relationships with housing specialists, supervisor and case managers.

Ensures that Case Managers maintain accurate and confidential case records on each client served.

Tracks and reviews HMIS and Bridges client data.

Attends trainings as required by The Salvation Army.

Completes and submits reports and paperwork in a timely fashion as designated by the Supervisor. Meets deadlines and department productivity demands.

Acts as role model within and outside the agency.

Maintains a positive respectful attitude.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS

High School Diploma or GED equivalent.

AA Degree; at least five years related experience and/or training; or equivalent combination of education and experience.

Must be familiar with the social services aspect of The Salvation Army.

Ability to respond in a professional manner to inquiries or complaints from clients, regulatory agencies, or members of the business community.

E…