Care Coordinator - Recuperative Care Enhanced Care Management

Position: Care Coordinator - Recuperative Care, Housing & Enhanced Care Management

Help Someone Get From "What Now?" to "What's Next."
A hospital discharge isn't always the end of someone's healthcare journey.
Sometimes, it's the beginning of an even more important one.
Where will I recover?

How will I get to my next appointment?

Where am I going to live?

How do I make sure I don't end up back where I started?
At Anchor Co-Living
, our Care Coordinators help answer those questions.
We're looking for a compassionate, highly organized Care Coordinator who can support members through recovery, connect them to critical resources, help them navigate the path to housing, and build the skills they need to remain stable once they get there.
This isn't a role where you simply check boxes and move to the next case.
You help connect the dots.
From Recuperative Care to Housing Navigation
, Housing Tenancy & Sustaining Services
, and Enhanced Care Management
, you'll have the opportunity to support members through multiple stages of their journey toward better health and greater stability.
If you believe good care is both clinical and human
, we'd love to meet you.
What You'll Actually Do
Think of yourself as part coordinator, part advocate, part problem-solver, and part steady hand.
One day, you may be checking on a member recovering after hospitalization.
The next, you may be coordinating transportation to an appointment, helping someone complete a housing application, following up with a healthcare provider, updating a care plan, or identifying a problem that could jeopardize someone's housing.
And throughout all of it, you'll make sure the work is documented accurately and on time.
Because in this role,
the care matters -- and so does the documentation behind it.

Recuperative Care

Help Members Recover With Dignity
Our Recuperative Care members need more than somewhere to stay.
They need someone paying attention.
You'll help make sure members have what they need to recover safely while keeping providers, community partners, and the broader care team connected.
You:

• Conduct and document daily member check-ins in the EMR
• Coordinate meals and other essential needs
• Communicate and coordinate with healthcare providers and community partners
• Facilitate referrals to appropriate services and resources
• Help members arrange transportation to medical appointments
• Upload and maintain required documentation in member records
• Track authorizations and help ensure they are renewed before they lapse
• Support managed care plan reporting and other MCP requirements

The Goal Is Simple:

No member should fall through the cracks because someone forgot to follow up.

Housing Navigation

Turn "I Need Housing" Into a Plan
Finding housing can be overwhelming -- especially for someone simultaneously navigating healthcare, financial challenges, and other barriers.
You’ll help turn that overwhelming process into manageable next steps.
You’ll become knowledgeable about local housing resources and help members identify opportunities such as:

• Income-based housing
• Affordable housing
• Room-share opportunities
• Transitional housing
• Permanent housing
• Housing assistance programs
• Community-based housing resources

But finding an opportunity is only part of the work.
You’ll also help members navigate applications, understand next steps, connect with the right organizations, and keep moving forward when the process gets complicated.
You don't just hand someone a list of resources. You help them navigate the path.

Housing Tenancy & Sustaining Services

Getting Housed Is a Milestone. Staying Housed Is the Goal.
A set of keys can change someone's life.
But long-term stability often requires skills, routines, communication, and support.
That’s where you come in.
You work with members to strengthen the everyday skills that make successful independent living possible, including:

• Budgeti…